Claims Review Specialist
Mass General Brigham · Somerville-MA
What the posting says
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- Employment typeStated
- Full time
- Work arrangementStated
- Remote OK
- ShiftStated
- day
Work Shift Day (United States of America)
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Requirements, each with its sentence from the posting
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Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.
We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.
Responsible for evaluating claims submitted by healthcare providers, insurance companies, and patients to ensure proper coding, documentation, and adherence to billing regulations
Essential Functions
-Review and assess medical claims submitted by healthcare providers, insurance companies, and patients to identify any discrepancies, errors, or potential fraud.
-Analyze and validate the assigned diagnosis codes (ICD-10) and procedure codes (CPT) on medical claims to ensure accurate representation of the provided healthcare services.
-Ensure that the medical claims include complete and accurate documentation supporting the services rendered, including physician notes, test results, and other relevant records.
-Analyze claim payment amounts and compare them to contracted rates, fee schedules, and industry benchmarks.
-Identify underpayments, overpayments, and potential billing errors.
-Conduct comprehensive audits of medical claims to verify compliance with billing regulations, payer policies, and internal policies and procedures.
-Stay updated on insurance company policies, billing guidelines, and reimbursement rules.
Qualifications
Education
- High School Diploma or Equivalent required; Associate's Degree preferred
Experience
- Related Healthcare Experience 1-2 years required
- At least 2-3 years of previous experience in the health insurance industry in functions such as claims processing highly preferred
Knowledge, Skills, and Abilities
- Knowledge of medical billing and coding principles, reimbursement methodologies, and insurance claim submission processes.
- Knowledge of healthcare regulations and compliance, including HIPAA guidelines.
- Familiarity with insurance plans, government programs, and their billing requirements.
- Strong attention to detail and accuracy in claim submissions and recordkeeping.
- Excellent communication skills, both written and verbal, to interact effectively with insurance companies, patients, and colleagues.
- Strong customer service orientation and ability to handle sensitive or difficult situations with empathy and professionalism.
Additional Job Details (if applicable)
Working Condition
- This is a full-time role with a Monday through Friday schedule, generally 8:30-5:00 PM Eastern Time
- This position is eligible for remote work from approved U.S. locations, subject to organizational requirements.
- Remote employees must maintain a stable internet connection and a secure, private, quiet workspace appropriate for handling confidential and protected health information.
- Remote workspace requirements, including privacy and security standards, may be verified in accordance with organizational policy
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $25.28/Hourly
Grade
2
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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