Position Overview

The Legal Operations Coordinator - Employment, provides centralized coordination and operational support for the Employment Legal Team. The role coordinates the intake, tracking, and administration of employment-related litigation, arbitration, administrative charges, subpoenas, government inquiries, records requests, audits, investigations, legal holds, and related matters. Under employment counsel and/or legal specialist direction, the Coordinator partners with Legal, Human Resources, Associate Relations, Payroll, Finance, Information Technology, Asset Protection, Store Operations, outside counsel, and other stakeholders to facilitate timely and accurate responses, maintain reliable matter and deadline information, and support consistent legal processes. The Coordinator is expected to exercise sound judgment in managing established workflows, identifying gaps or risks, and escalating substantive legal issues to counsel, but does not independently provide legal advice or direct litigation or legal strategy.

A Day in the Life

• Coordinate intake, initial review, routing, and tracking of employment-related litigation documents, subpoenas, attorney correspondence, government inquiries, administrative charges, audits, records requests, service-of-process materials, and other legal requests. Confirm receipt, identify applicable deadlines, establish tracking, and promptly escalate matters requiring attorney review. 
• Open, update, and close matters in the Legal Department's matter-management system; maintain accurate matter data, electronic files, calendars, status information, responsible attorney assignments, outside counsel information, deadlines, outcomes, and closure documentation. Monitor established milestones and follow up on outstanding actions. 
• Under attorney and/or legal specialist direction, coordinate document preservation and collection activities, including distribution and administration of legal holds, responding to subpoenas and record requests, acknowledgment tracking, collection requests, follow-up with custodians and business partners, organization of responsive materials, and logistical support for discovery, investigations, audits, mediations, arbitrations, hearings, and other proceedings. 
• Support outside counsel and vendor administration, including engagement documentation, matter assignments, routine communications, invoice coordination, and settlement, arbitration, mediation, or other matter-related payment processing with Legal, Finance, Payroll, and other stakeholders. 
• Prepare and maintain recurring and ad hoc reports, trackers, dashboards, and presentations concerning matter volume, status, deadlines, outcomes, outside counsel activity, legal spend, and related metrics. Review data for completeness and accuracy and flag discrepancies for resolution. 
• Administer and improve established Employment Legal Team workflows, templates, checklists, standard operating procedures, shared resources, and technology-enabled processes. Identify recurring issues, administrative trends, and practical opportunities to improve efficiency, consistency, data quality, and stakeholder experience, and implement approved enhancements. 
• Provide project and administrative coordination for Employment Legal Team compliance initiatives, audits, training, budget and forecasting activities, records-management efforts, and special projects. Maintain confidentiality of attorney-client communications, attorney work product, associate information, and other sensitive records. 

You'll Come With

Education- High School Diploma, GED or equivalent certification required.

 

Licenses/Certification/Registration:

Paralegal certificate or other recognized legal-support credential preferred but not required.

 

Experience:

Minimum of 4 years of progressive experience in a corporate legal department, law firm, litigation-support function, legal operations team, claims organization, or comparable deadline-driven professional environment. Experience supporting employment litigation, administrative charges, subpoenas, government inquiries, discovery, legal holds, records requests, or outside counsel administration preferred.

 

Skills and Abilities: 

• Strong organizational and project-coordination skills, with the ability to manage multiple matters, stakeholders, and deadlines simultaneously. 
• Working knowledge of litigation and legal department processes, including matter intake, docket and deadline tracking, document preservation, records collection, outside counsel coordination, and matter closure. 
• Ability to exercise sound judgment within established procedures, independently drive routine work to completion, and identify issues that require escalation to counsel. 
• Exceptional attention to detail and commitment to accurate data entry, recordkeeping, document organization, and follow-through. 
• Strong written and verbal communication skills and the ability to communicate professionally with attorneys, outside counsel, vendors, and business partners. 
• Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, Adobe Acrobat, and matter-management, document-management, or case-management systems; ability to learn new systems quickly. 
• Ability to prepare clear trackers, reports, dashboards, and presentations and to identify data-quality or workflow issues. 
• Demonstrated discretion in handling confidential, privileged, and sensitive information. 
• Collaborative and service-oriented approach, with adaptability and composure in a high-volume, deadline-driven environment. 
• Flexibility to provide or arrange after-hours support, as needed. 

#LI-JL2

Come join our team. You’re going to like it here!  

Compensation Range: $20.50 - $27.00