Per Diem Practice Assistant II
Mass General Brigham · Everett-MA
What the posting says
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- Employment typeStated
- Part time
- Work arrangementStated
- On-site
- ShiftStated
- day, rotating, variable
- Schedule: Per diem, day shifts, onsite, with the opportunity to work 30–40 hours per week
from the posting
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- PayNot mentioned
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- ExperienceNot mentioned
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- EducationNot mentioned
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- Visa sponsorshipNot mentioned
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Requirements, each with its sentence from the posting
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- No requirement has been itemized for this posting yet. The employer’s words are in the full posting below.
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Be the Welcoming Face of Care – Per Diem Practice Assistant IIMGH Everett Family Care Clinic
Are you organized, friendly, and great at keeping things on track? Join our team as the welcoming, reliable presence who keeps a busy clinical practice running smoothly. You'll support patients and providers through a wide range of administrative and front-desk tasks. This role does not involve direct patient care.
What You'll Do
• Greet patients and manage scheduling, check-in, and check-out
• Answer phones, help callers with routine questions, and book appointments
• Handle messages about prior authorizations, provider questions,
prescription refills, and test results
• Process billing forms, accept co-payments as needed, and scan documents into patient medical records (LMR)
• Request medical records and lab results, and keep patient files and appointment records up to date
• Manage mail and faxes, print schedules, and prepare forms, memos, and other documents
• Serve as a "Super User" for scheduling, registration, and billing systems, and help train others
Grow With Us
Build your skills with the support of an experienced team. As your expertise grows, you may take on more advanced work, such as surgical scheduling and schedule changes or blocking.
Specific duties may vary by department.
Qualifications
What You'll Do
- Serve as a key point of contact by phone—handling non-routine calls, resolving routine issues, and taking complete, accurate messages
- Write and edit clear, professional emails, memos, and letters
- Keep the office running smoothly with filing, copying, scanning, printing, and faxing
- Juggle multiple priorities, manage your time and others' schedules, and follow established protocols and systems
What You Bring
- High School Diploma or equivalent (required; experience cannot substitute)
- 2–3 years of office experience
- Proficiency with Microsoft Office and a solid understanding of office operations
- Strong written and verbal communication skills
- Excellent organization and time management
- Preferred: Certified Medical Administrative Assistant (CMAA)
Why Join Us
- Meaningful work that supports patients, providers, and colleagues
- A collaborative, supportive team that values your contributions
- Opportunities to grow your skills and career within Mass General Brigham
Ready to make an impact? Apply today!
Additional Job Details (if applicable)
Looking for meaningful work with a flexible schedule? Join our clinical operations team and help create a positive, efficient, and compassionate experience for every patient who walks through our doors.
At a Glance
- Schedule: Per diem, day shifts, onsite, with the opportunity to work 30–40 hours per week when needed
- Pay: Starting at $20.00 per hour, with higher rates based on your years of experience
- Location: MGH Everett Family Care Clinic, 19 Norwood Street, Everett Ma.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.