Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Medical Assistant - Women's Health

Mercy Clinic Women's Health
Clinic Towers B, Suite 1017
Mercy Hospital St. Louis
Full-Time | 40 Hours/Week

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique people. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview

Mercy Women's Health is seeking a compassionate and detail-oriented Medical Assistant to join our team at Clinic Towers B, Suite 1017 on the campus of Mercy Hospital St. Louis.

As a Medical Assistant, you will support providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. You will play an important role in creating an exceptional experience for patients while assisting with clinical procedures, maintaining accurate documentation, and supporting daily clinic operations.

Key Responsibilities

• Greet and room patients while obtaining and documenting vital signs.
• Collect and update medical histories, including medication reconciliation.
• Prepare patients for examinations and assist providers during office visits and procedures.
• Perform basic diagnostic testing, including urine dipsticks, glucose testing, and EKGs as competency allows.
• Accurately document patient care and clinical information in the electronic health record.
• Reinforce patient education provided by physicians and nursing staff.
• Maintain exam room cleanliness, organization, and supply inventory.
• Assist with scheduling diagnostic testing, referrals, and follow-up appointments.
• Support front office operations, including patient check-in/check-out, answering phones, managing faxes, and scanning documentation.
• Participate in staff meetings and quality improvement initiatives.
• Adhere to infection prevention standards, patient safety protocols, and regulatory requirements.
• Perform other duties within the Medical Assistant scope of practice and Mercy policies.

Qualifications

Minimum Qualifications

• High school diploma or equivalent.
• Willingness to attend and successfully complete Mercy's MA Clinic Academy Training Program.
• Basic Life Support (BLS) certification required for Hospital Outpatient Department settings.

Preferred Qualifications

• Graduate of an accredited Medical Assistant program.
• One year of Medical Assistant experience in an outpatient, ambulatory care, OB/GYN, or women's health setting.
• Basic Life Support (BLS) certification.

Skills & Abilities

• Strong communication and interpersonal skills.
• Ability to provide compassionate, patient-centered care.
• Proficiency with electronic health record documentation.
• Strong organizational and multitasking abilities.
• Knowledge of outpatient clinical workflows and procedures.
• Commitment to professional growth and teamwork.

Physical Requirements

• Regularly push, pull, and/or lift up to 50 pounds.
• Prolonged standing and walking throughout the shift.
• Frequent bending, kneeling, reaching, twisting, squatting, and gripping.
• Ability to work in a fast-paced outpatient clinical environment.

Work Environment

• Busy outpatient Women's Health clinic with frequent patient interaction.
• Use of clinical equipment and electronic health record systems.
• Potential exposure to infectious materials; appropriate PPE provided.

Why Mercy?

• Comprehensive health, dental, and vision benefits
• PTO and holiday pay
• Retirement savings plan with employer contributions
• Tuition reimbursement and career development opportunities
• Collaborative team environment focused on exceptional patient care

Join Mercy Women's Health and make a meaningful impact on the lives of women and families throughout our community.

Apply today and be a part of Mercy's mission of healing.           

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.