Counselor - Admitting Services Intake
HonorHealth · Tempe Medical Center - 1500 S Mill Ave Tempe, AZ 85281
What the posting says
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- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- day
Registration Admitting

DAYS MON-FRI 0730-1600
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- Visa sponsorshipNot mentioned
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Primary City/State:
Tempe Medical Center - 1500 S Mill Ave Tempe, AZ 85281Category:
Healthcare SupportShift:
DayDepartment:
Registration Admitting

DAYS MON-FRI 0730-1600

Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:

- Addresses complex financial issues with patients; explains HonorHealth financial policies. Determines point of service amounts due and collects. Obtains signature on all financial documents, include package plan agreements and insurance waivers. Assists with the application process for Medicaid coverage by working with DES office or the vendor assigned to fulfill the Medicaid application. Monitors status of Medicaid applications.
- Performs daily follow up on unverified and pending accounts; ensures that all regulatory forms are completed and signed in a timely fashion. Ensures all demographic and financial information (including insurance verification and eligibility) is on account.
- Monitors authorizations for through dates and updates authorizations as needed. Notifies Case Management of patients that are likely to exhaust their Medicare days. Educates patients regarding rights, obligations and policies. Ensures account is secured or takes necessary steps to do so.
- Performs general cashiering duties as necessary including receiving and posting payments to appropriate patient accounts and/or general ledger account. Prepares receipts, daily bank deposits and batch receipts. Maintains balanced cash drawer.
- Adheres to all third party payer requirements for both government and commercial payers such as DNV requirements, EMTALA provisions, HIPAA and reimbursement criteria. Keeps management informed of all unique situations and problem accounts while identifying opportunities to improve work processes.
- High School Diploma or GED Required
- Associates Or business school diploma Preferred
- 1 year related experience Required
- 2 years of hospital registration/related field with customer service experience/insurance verification Preferred
We're all in for your career.
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