Wound Hyperbaric Front Office Lead
HonorHealth · Deer Valley Medical Office Building - 19636 N 27th Ave Phoenix, AZ 85027
What the posting says
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- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- day
Wound Clinic OP

Shift: M-F Rotating 0700-1530, 0745-1615
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Requirements, each with its sentence from the posting
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Primary City/State:
Deer Valley Medical Office Building - 19636 N 27th Ave Phoenix, AZ 85027Category:
Healthcare SupportShift:
DayDepartment:
Wound Clinic OP

Shift: M-F Rotating 0700-1530, 0745-1615
REQUIRED: Front office experience, insurance authorizations,
PREFERRED: Epic experience,

Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:

- Serves as an expert resource for network department employees, as well as those outside the department, in regards to front office responsibilities including but not limited to verification of benefits, patient financial counseling, authorizations, registration and scheduling.
- Maintains all departmental network policies, procedures and guidelines to ensure optimal execution of departmental tasks and achievement of goals. Assists in the development of new procedures and processes across the network. Participates in process improvement activities and implements process changes as directed by Supervisors/Director. Supports Supervisors/Director in other activities, as needed.
- Serves as a teacher, trainer, and mentor for new staff. Assists in the orientation on front office processes including Epic utilization and other related software/information systems.
- Serves as subject matter expert for HIPAA, Federal regulations, state regulations, health system policies, departmental policies and reimbursement criteria. Assists in leading network wound and hyperbaric front office meetings and huddles in order to enhance communications within and between departments.
- Provides feedback to Supervisor/Director on staff performance for evaluation purposes. Participates in regularly scheduled meetings with staff to provide productivity measurements and feedback.
- High School Diploma or GED Required
- Associates in related healthcare field Preferred
- 1 year Experience planning and directing other’s daily work Required
- 2 years Experience front office in an ambulatory discipline (i.e. wound care, radiology, etc.) Required
- 3 years Experience front office in an ambulatory discipline (i.e. wound care, radiology, etc.) Preferred
We're all in for your career.
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