Manager, Risk Management - Cigna Healthcare

This role reports to and supports the Chief Risk Officer in the development, implementation, and continual enhancement of the Enterprise Risk Management (ERM) framework for the CEIC Singapore Branch. The role partners with business leaders, control functions, and risk teams across markets to strengthen risk culture, ensure effective governance, and enable proactive risk identification, assessment, mitigation, and reporting. Provides oversight over all risk matters including and not limited to operational risk.

Job Responsibilities:

Critical Tasks and Expected Contributions/Results:

1. Enterprise Risk Management Framework & Processes

• Support the CRO in developing, implementing, and maintaining the ERM framework
• Facilitate the development and calibration of risk appetite
• Drive the identification, assessment, monitoring, and reporting of key risks
• Coordinate Operational Loss & Near Miss (OLNM) reporting
• Maintain risk registers on enterprise risk platform OnSpring
• Ensure risk governance structures are established and operating effectively
• Prepare dashboards, reports, and presentations for senior leadership

2. Operational Risk Oversight

• Provide oversight to ensure that the Operations Level 3 Risk Registers are timely maintained
• Provide independent second line challenge of operational risk remediation plans
• Maintain and enhance operational risk-related templates
• Collaborate with Third Party Management (TPM) and Business Continuity Planning (BCP) in providing oversight of outsourcing governance and business continuity management

3. Risk Committees & Governance

• Prepare materials for Risk Forums and other governance committees
• Contribute insights on key risks, emerging trends, and changes in the risk profile
• Document meeting outcomes, track follow-ups, and support timely closure of action items

4. Cross‑Functional & Regional Collaboration

• Partner with Compliance, Internal Audit, Data Privacy, Information Protection, and other control functions to manage enterprise and operational risks
• Work closely with International Health and regional risk teams to identify control gaps, ensure consistency across top‑down and bottom‑up risk assessments, and escalate risks as appropriate
• Act as a conduit for sharing risk information, guidelines, and requirements across regions
• Build effective working relationships with wide range of stakeholders from diverse backgrounds

5. Risk Culture, Training & Communication

• Promote a strong second‑line risk culture and risk awareness
• Deliver training, guidance, and communications on risk tools, frameworks, and best practices

6. Projects & Continuous Improvement

• Contribute to ERM enhancement initiatives and emerging risk working groups
• Improve risk documentation, tools, and reporting frameworks
• Support and/or lead risk management projects as required

7. Ad Hoc Responsibilities

• Perform additional duties as required

Experience/Knowledge, Education and Other Requirements:

• At least 7 or more years of experience in risk management, audit, compliance, or related fields; insurance/financial services preferred
• Strong analytical and problem‑solving skills
• Excellent communication and stakeholder management skills
• Ability to work independently and manage multiple priorities
• Ability to learn quickly and effectively use new technology and tools
• Bachelor's degree in a relevant field; professional certifications (CRMP, FRM, CERA, CIA) preferred

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.