Service Coördinator
Securitas · Wilrijk, Anderlecht, Belgium
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- Hybrid
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- ExperienceNot mentioned
- The posting does not say
- EducationNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- No requirement has been itemized for this posting yet. The employer’s words are in the full posting below.
Read the full posting as the employer wrote it
Bedrijfsomschrijving
At Securitas, we place strong emphasis on the development of our employees and value initiative. In addition, you can expect an excellent salary and attractive fringe benefits, aligned with your skills and experience.
We help make your world a safer place. We attach great importance to our values: integrity, helpfulness, and vigilance. At Securitas, we prioritize diversity. We encourage everyone to apply regardless of background, age, gender, or cultural and religious beliefs.
Our goal is to make the world a safer place by offering our clients a range of services such as on-site guarding, technological solutions, and training.
Vacatureomschrijving
What will you do?
- Set up maintenance plans, UC’s/OLA’s, and the financial framework of contracts
- Coordinate handover with Sales and Project Management for a smooth client transition
- Implement and manage contracts within CSM and ERP tools
- Actively participate in daily operations such as incident management, escalation management, and change control
- Handle client onboarding and lead kick-off meetings to establish operational workflows
- Monitor and evaluate service levels on a monthly basis
- Identify improvement opportunities and support internal optimization initiatives
- Maintain regular contact with client relationship managers and align with the SMO Manager
Functie-eisen
What is expected of you?
- A diplomatic approach and a strong customer-oriented mindset
- Excellent communication skills across different levels
- Ability to lead without formal authority, negotiate, solve problems, and remain resilient under stress
- At least bilingual: NL/FR or FR/NL – NL/ENG – FR/ENG
- A Master’s degree in a technical field or equivalent through experience is a plus
- Technical knowledge of security technologies (access control, intrusion detection, CCTV, ICT) OR telecommunications (wireless, wired, etc.) with affinity/experience in ICT
- ITIL Foundation certification or willingness to obtain it
- Minimum 1 year of experience in Project Management, Service Management, Contract Management, or Account Management
- Knowledge of legislation related to private and specialized security is a plus
Aanvullende informatie
- Challenging role within a dynamic and professional company.
- Comprehensive training program.
- Competitive salary and benefits, including insurance, meal vouchers, etc.
- Opportunities for career growth within our organization.
We help make your world a safer place. Wij hechten veel belang aan onze waarden: integriteit, hulpvaardigheid en waakzaamheid. Bij Securitas zetten we diversiteit voorop. Wij moedigen iedereen aan te solliciteren ongeacht je afkomst, leeftijd, gender of culturele en religieuze achtergrond.
Ons doel is om de wereld een veiligere plek te maken door onze klanten verschillende diensten aan te bieden zoals permanente bewaking, technologische oplossingen of training.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.