Customer Service Associate - Level 1 (Order Management) - Urgent Hiring!
Bosch · Tauig, Philippines
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- Hybrid
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- ExperienceNot mentioned
- The posting does not say
- EducationNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- No requirement has been itemized for this posting yet. The employer’s words are in the full posting below.
Read the full posting as the employer wrote it
Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.
Job Description
- Follow up customer calls
- Responds to customer’s email inquiries in a timely manner
- Process orders, forms, and claims
- Provides product and service information to customers
- Manages and updates customer databases
- Data processing and maintaining accurate Customer and Material Master Data
- Manages B2B system updates and processing uploads
- Research required information using available resources
- Manages and resolves customer complaints
Qualifications
- 1 year of customer service associate experience
- Excellent in speaking and writing (English)
- Attention to details and accuracy
- Good interpersonal skills & ability to work with diverse environment
- Team Player
- Amenable to work in UK timezone/ shifting schedule
- Present a positive attitude & accept constructive feedback
- Client oriented
- Knowledge in SAP and Salesforce system
- Basic to advance MS application skills (Excel, Word, Outlook)
- Amenable to work onsite and to start asap
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.