Patient Service Representative, Full-Time/Onsite/Clinic Town & Country
Mercy · Mercy Hospital St Louis
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ExperienceStated
- 0-2 years
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High school diploma or equivalent.
from the posting - Verbal communication skillsrequired
Strong verbal and written communication skills are essential
from the posting - Written communication skillsrequired
Strong verbal and written communication skills are essential
from the posting - Basic computer skillsrequired
Proficiency in basic computer skills, including data entry and word processing.
from the posting - Data entryrequired
Proficiency in basic computer skills, including data entry
from the posting - Word processingrequired
data entry and word processing
from the posting - Customer service skillsrequired
Excellent customer service skills are essential
from the posting - Attention to detailrequired
Accuracy and attention to detail are critical in this role
from the posting - Confidentiality and privacy compliancerequired
Ability to maintain confidentiality and follow privacy policy/procedure.
from the posting - Composure under pressurerequired
Adaptable and able to work effectively under pressure
from the posting - Medical office experiencepreferred
One year of applicable medical office experience.
from the posting
Read the full posting as the employer wrote it
Find your calling at Mercy!
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.Position Details:
Minimum Qualifications
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities:
• Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
• Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
• Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
• Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
• Attend and complete Clinic Core Front Desk Training post-hire.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Qualifications
Experience: One year of applicable medical office experience.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.