Patient Service Representative - Rheumatology (Days, Full Time)
Mercy · Mercy Clinic Smith Glynn Callaway
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ExperienceStated
- 0-2 years
- EducationStated
- ['high school', 'professional certificate']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High School diploma or equivalent
from the posting - CPR certificationrequired
CPR certification
from the posting - Communication skillsrequired
Must be able to communicate effectively in written and verbal form
from the posting - Computer skillsrequired
Computer knowledge, typing skills and knowledge of basic math
from the posting - Typing skillsrequired
Computer knowledge, typing skills and knowledge of basic math
from the posting - Basic mathrequired
Computer knowledge, typing skills and knowledge of basic math
from the posting - File organizationrequired
Ability to sort and file materials correctly by alphabetical, numerical, or color-coded systems
from the posting - Phone and patient greetingrequired
Ability to greet patients and answer the telephone in a pleasant and helpful manner
from the posting - Following instructionsrequired
Ability to read, understand and follow written and oral instruction
from the posting - Clinic experience or public contactpreferred
One year experience in a clinic setting beneficial or two years in a public contact position
from the posting - Medical office trainingpreferred
Medical office training beneficial
from the posting - Medical terminologypreferred
Knowledge of business office procedures, medical terminology and insurance procedures beneficial
from the posting - Insurance procedures knowledgepreferred
Knowledge of business office procedures, medical terminology and insurance procedures beneficial
from the posting
Read the full posting as the employer wrote it
Find your calling at Mercy!
Greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry/processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. All duties, responsibilities and qualifications documented in this job description/evaluation form are subject to reasonable accommodation. This job description/evaluation is not to be construed as a detailed statement of duties, responsibilities requirements. Employees of Mercy Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures.Position Details:
Minimum Qualifications:
- Education: High School diploma or equivalent.
- Medical office training beneficial.
Certifications: CPR certification.
Other: Skills, Knowledge, and Abilities:
- Must be able to communicate effectively in written and verbal form.
- Knowledge of business office procedures, medical terminology and insurance procedures beneficial.
- Computer knowledge, typing skills and knowledge of basic math.
Experience: One year experience in a clinic setting beneficial or two years in a public contact position. - Ability to greet patients and answer the telephone in a pleasant and helpful manner.
- Ability to read, understand and follow written and oral instruction.
- Ability to sort and file materials correctly by alphabetical, numerical, or color-coded systems.
- Must display initiative and willingness to accept additional duties in the front office area during absences and adapt to fluctuating workload.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.