Patient Service Representative - Frisco Building (Weekdays, Full Time)
Mercy · Mercy Clinics of Springfield and Communities
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- ExperienceNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High school diploma or equivalent
from the posting - Written communicationrequired
Strong verbal and written communication skills
from the posting - Verbal communicationrequired
Strong verbal and written communication skills
from the posting - Basic computer skillsrequired
Proficiency in basic computer skills, including data entry and word processing
from the posting - Data entryrequired
data entry
from the posting - Word processingrequired
word processing
from the posting - Customer servicerequired
Excellent customer service skills
from the posting - Attention to detailrequired
Accuracy and attention to detail
from the posting - Confidentialityrequired
Ability to maintain confidentiality and follow privacy policy/procedure
from the posting - Stress managementrequired
Adaptable and able to work effectively under pressure
from the posting - Medical office experiencepreferred
One year of applicable medical office experience
from the posting
Read the full posting as the employer wrote it
Find your calling at Mercy!
The Patient Service Representative is a primary point of contact for patients and visitors and supports a positive, seamless patient experience by managing front-desk operations and workflows. The PSR also supports the financial aspects of the patient encounter by communicating applicable patient financial responsibility, requesting and collecting payment, explaining available payment options and assistance resources, and accurately documenting financial conversations and outcomes.Position Details:
Minimum Qualifications:
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities:
• Strong verbal and written communication skills.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills.
• Accuracy and attention to detail.
• Ability to maintain confidentiality and follow privacy policy/procedure.
• Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
• Attend and complete Clinic Core Front Desk Training post-hire.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Qualifications:
Experience: One year of applicable medical office experience.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.