Posted 27 Oct 2026 (11 days ago) · Job 44380 · Read from the employer's Workday site, last checked 7 Nov 2026, 02:21 UTC

Insurance Services Representative - Hybrid

Mercy · Location not mentioned

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What the posting says

Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there

Employment typeStated
Full time
Work arrangementStated
Hybrid
EducationStated
['high school']

Not mentioned in this posting

We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.

PayNot mentioned
The posting does not say
ShiftNot mentioned
The posting does not say
ExperienceNot mentioned
The posting does not say
Visa sponsorshipNot mentioned
The posting does not say

Requirements, each with its sentence from the posting

These are the employer’s words. The index does not judge whether you meet them.

  • High school diploma or equivalentrequired

    HS Degree or Equivalentfrom the posting

  • Computer and keyboarding skillsrequired

    Computer and keyboarding skillsfrom the posting

  • EPIC Resolute Hospital Billingpreferred

    Prior EPIC Resolute Hospital Billing or Ambulatory experiencefrom the posting

  • Revenue Cycle and Healthcare billingpreferred

    Prior Revenue Cycle and/or Healthcare billing or insurance experiencefrom the posting

  • Microsoft Excelpreferred

    Basic Microsoft Excel and Word knowledgefrom the posting

  • Microsoft Wordpreferred

    Basic Microsoft Excel and Word knowledgefrom the posting

  • Communicationpreferred

    Communication and customer service skillsfrom the posting

  • Customer servicepreferred

    Communication and customer service skillsfrom the posting

Read the full posting as the employer wrote it

Find your calling at Mercy!

Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.

Position Details:

Mercy Springfield

1235 E Cherokee St.

Springfield, MO 65804

Insurance Services Representative

Hybrid, Full-Time (Will need to come into office 1/2 day per week)

Qualifications
Education: HS Degree or Equivalent


Required Experience: N/A

  • Preferred Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience. Prior Revenue Cycle and/or Healthcare billing or insurance experience

Required Other Skills and Knowledge: Computer and keyboarding skills

  • Preferred Skills and Knowledge: Basic Microsoft Excel and Word knowledge. Communication and customer service skills

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

The posting text is reproduced as the employer wrote it; the index adds nothing to it.