Posted 28 Oct 2026 (10 days ago) · Job 44312 · Read from the employer's Workday site, last checked 6 Nov 2026, 23:34 UTC

Patient Benefit Representative

Mercy · Location not mentioned

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What the posting says

Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there

Employment typeStated
Full time

Not mentioned in this posting

We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.

PayNot mentioned
The posting does not say
Work arrangementNot mentioned
The posting does not say
ShiftNot mentioned
The posting does not say
ExperienceNot mentioned
The posting does not say
EducationNot mentioned
The posting does not say
Visa sponsorshipNot mentioned
The posting does not say

Requirements, each with its sentence from the posting

These are the employer’s words. The index does not judge whether you meet them.

  • Insurance terminology knowledgerequired

    Experience with insurance terminology, medical terminology, and medical insurance plansfrom the posting

  • Medical terminologyrequired

    Experience with insurance terminology, medical terminology, and medical insurance plansfrom the posting

  • Medical insurance plans knowledgerequired

    Experience with insurance terminology, medical terminology, and medical insurance plansfrom the posting

  • Financial clearance completionrequired

    ability to complete financial clearance (Mercy payment plan, EPPC, bad debt resolution, etc.)from the posting

  • Oral and written communicationrequired

    Ability to communicate effectively both orally and in writingfrom the posting

  • Telephone etiquetterequired

    excellent telephone etiquette requiredfrom the posting

  • Interpersonal skillsrequired

    Strong interpersonal skillsfrom the posting

  • Organizational skillsrequired

    Strong organizational skills; attention to detailfrom the posting

  • Working under stressrequired

    Ability to work under stress, meet deadlines and perform all daily assignmentsfrom the posting

Read the full posting as the employer wrote it

Find your calling at Mercy!

The Patient Benefit Representative is responsible for facilitating all components related to insurance and benefit analysis prior to the delivery of services. This position must have a strong understanding of various insurances and stay abreast of payor requirements.

The Patient Benefit Representative is responsible for reviewing patient appointments and/or admissions, obtaining information related to out of pocket financial responsibility, securing necessary authorizations, performing insurance management, securing insurance referral requirements and coordinates as needed with insurance companies to ensure timely reimbursement.Serves as a mentor to fellow Patient Benefit co-workers.

Position Details:

Experience and Education Requirements
Demonstration of understanding of all that level 1 is responsible for. Experience with insurance terminology, medical terminology, and medical insurance plans. They demonstrate the ability to complete financial clearance (Mercy payment plan, EPPC, bad debt resolution, etc.).

Minimum Skills, Knowledge and Ability Requirements
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain effective working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong interpersonal skills.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with consistent accuracy.

Physical Requirements:
•    Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
•    Position requires prolonged standing and walking during each shift.
•    Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

The posting text is reproduced as the employer wrote it; the index adds nothing to it.