Patient Access Representative (Non-Exempt)
Mercy · Mercy Hospital Oklahoma City
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Part time
- Work arrangementStated
- On-site
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- ExperienceNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High-school diploma or equivalent required
from the posting - Insurance knowledgerequired
Experience with insurance plans
from the posting - Financial clearancerequired
Demonstrate the ability to complete financial clearance (Mercy payment plan, EPPC, bad debt resolution, etc.)
from the posting - Communicationrequired
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required
from the posting - Telephone etiquetterequired
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required
from the posting - Organizational skillsrequired
Strong organizational skills; attention to detail
from the posting - Attention to detailrequired
Strong organizational skills; attention to detail
from the posting - Stress managementrequired
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy
from the posting - Computer skillsrequired
Knowledgeable and experienced with various computers systems
from the posting - Patient relationship managementrequired
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies
from the posting - Medicare guidelines knowledgeimplied
maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies
from the posting
Read the full posting as the employer wrote it
Find your calling at Mercy!
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This caregiver must have exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. This may include scheduling, registration, benefit verification, pre-certification, financial clearance, and the collection of patient financial responsibility before or at the time of service. The Patient Access Representative is responsible for communicating applicable financial responsibility, requesting payment, explaining available payment options and financial assistance resources, and accurately documenting the outcome of each required financial conversation.
The Patient Access Representative will facilitate all components of the patients entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies and serves as a mentor to fellow Patient Access co-workers.
Position Details:
Experience and Education Requirements:
Demonstration of understanding of all that level 1 is responsible for. Experience with insurance plans. High-school diploma or equivalent required. Demonstrate the ability to complete financial clearance (Mercy payment plan, EPPC, bad debt resolution, etc.).
Minimum skills, knowledge and ability requirements:
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
-Ability to discuss patient financial responsibility, outstanding balances, payment options, and financial assistance resources with confidence, professionalism, empathy, and accountability.
-Ability to respond appropriately to patient questions or concerns, explain available financial resources, and complete required referrals.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs. on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.