Patient Service Specialist - FT/Days - Spine and Pain Clinic Jefferson
Mercy · Mercy Hospital Jefferson
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ExperienceStated
- 0-2 years
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
Education: High School Diploma or Equivalent
from the posting - Medical/clerical customer service experiencerequired
Minimum of 1 year medical/clerical experience involving customer service required
from the posting - Computer proficiencyrequired
Proficiency in computers, typing and Microsoft Office
from the posting - Microsoft Officerequired
Proficiency in computers, typing and Microsoft Office
from the posting - Customer servicerequired
Must possess excellent interpersonal skills and can interact on a professional level
from the posting - Oral and written communicationrequired
strong oral and written communication skills
from the posting - Medical terminologyrequired
Knowledge of medical terminology
from the posting - Patient scheduling and pre-authorizationrequired
Knowledgeable in practices involving patient scheduling/pre-authorization/pre-certification
from the posting - Insurance verificationrequired
coordination of other services related to insurance verification
from the posting - Verbal communicationrequired
Requires excellent verbal communication skills
from the posting - Decision making and judgmentrequired
exhibit good decision making and judgment capabilities
from the posting - Attention to detailrequired
attention to detail
from the posting - Prioritization and multitaskingrequired
Ability to prioritize work and handle a variety of tasks simultaneously
from the posting - Self-pay collectionspreferred
Basic knowledge of self-pay collections, medical terminology, ICD10
from the posting - ICD-10preferred
Basic knowledge of self-pay collections, medical terminology, ICD10
from the posting - Insurance knowledgepreferred
a functional understanding of insurance is preferred
from the posting - Prior authorization and schedulingpreferred
2 years combined experience in prior authorization and scheduling
from the posting - Epic EMR/RC systempreferred
Knowledge of and experience using an Epic RC/EMR system is preferred
from the posting
Read the full posting as the employer wrote it
Find your calling at Mercy!
Responsible for scheduling all aspects of patient care, including registration, referrals, procedures, surgeries etc. Responsible for multiple facets of patient financial account services that include patient benefit assessment, insurance verification, pre-certification, pre-authorizations, pre-determination for services, and referral management. Assures that patient information and appropriate documentation is documented and uploaded to EPIC. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
Location:
Mercy Hospital Jefferson - Spine and Pain
1377 US Highway 61
Festus, MO 63028
Hours/Shift:
Full-Time
Days
No Weekends, No Holidays
Qualifications:
Education: High School Diploma or Equivalent
Experience: Minimum of 1 year medical/clerical experience involving customer service required.
Other: Skills, Knowledge, and Abilities: Proficiency in computers, typing and Microsoft Office. Most possess excellent customer service skills with strong oral and written communication skills. Must have the ability to interact with customers of all ages in a tactful and pleasant manner. Knowledge of medical terminology.
Skills, Knowledge, and Abilities:
• Knowledgeable in practices involving patient scheduling/pre-authorization/pre-certification/referral process and coordination of other services related to insurance verification.
• Basic knowledge of self-pay collections, medical terminology, ICD10, and/or a functional understanding of insurance is preferred.
• Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.
• Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
• Ability to prioritize work and handle a variety of tasks simultaneously.
• Must possess excellent interpersonal skills and can interact on a professional level with individuals from diverse backgrounds.
Preferred Experience: 2 years combined experience in prior authorization and scheduling.
Preferred Other: Knowledge of and experience using an Epic RC/EMR system is preferred.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.