Patient Service Rep - Resource Pool
Mercy · Mercy Oklahoma Clinics
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- day
Monday-Friday 8am-5pm
from the posting - EducationStated
- ['high school']
Not mentioned in this posting
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- PayNot mentioned
- The posting does not say
- ExperienceNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High school diploma or equivalent required
from the posting - Medical office experiencepreferred
One year of applicable medical office experience preferred
from the posting
Read the full posting as the employer wrote it
Find your calling at Mercy!
Position Details:
Patient Service Rep - Resource Pool
Full-time, 40 hours per week
Monday-Friday 8am-5pm
This position is part of our Primary Care Resource Pool, meaning the person hired for this role will be expected to travel to various Primary Care clinic locations in/around the OKC metro area.
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
• Greets patients and verifies their identity in a prompt, courteous and professional manner.
• Performs general clerical duties: answers phones, Epic chart creation, processes mail as appropriate. Performs scanning, manages RightFax, makes copies.
• Performs all necessary check-in, check-out, and appointment scheduling activities.
• Demonstrates appropriate knowledge and general maintenance of clinic’s equipment. This may include but not be limited to computer, scanner, credit card machine, copier/fax machine, calculator, and postage or fax machine.
• Reviews departmental communications in a timely manner, participates in meetings and suggests improvements in work.
• Supports and implements new changes in EPIC or workflows.
• Provides for a safe and clean environment in reception area and waiting room following Infection Control Guidelines.
• Maintains EHR and chart accuracy.
Qualifications:
Education: High school diploma or equivalent required.
Experience: None required. One year of applicable medical office experience preferred.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.