Clinic/Practice Assistant Senior
Mass General Brigham · Newton-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $19.37–$27.71 an hourAbout $40,290–$57,637 a year at 40 hours a week (derived, not posted)
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- day
Work Shift Day (United States of America)
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High School Diploma or Equivalentrequired
High School Diploma or Equivalent required
from the posting - Office experiencerequired
office experience 3-5 years required
from the posting - MS Officerequired
Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint
from the posting - Outlookrequired
Advanced Outlook, Word, Excel, PowerPoint Knowledge
from the posting - Wordrequired
Advanced Outlook, Word, Excel, PowerPoint Knowledge
from the posting - Excelrequired
Advanced Outlook, Word, Excel, PowerPoint Knowledge
from the posting - PowerPointrequired
Advanced Outlook, Word, Excel, PowerPoint Knowledge
from the posting - Phone system operationrequired
Ability to use phone system and manage more non-routine phone calls
from the posting - Written communicationrequired
Communicating effectively in writing as appropriate for the needs of the audience
from the posting - Verbal communicationrequired
Talking to others to convey information effectively
from the posting - Document proofingrequired
Ability to proofread and edit written documents
from the posting - Time managementrequired
Managing one's own time and the time of others
from the posting - Office proceduresrequired
Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties in the Breast Imaging Department, related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department.Does this position require Patient Care? No
Essential Functions:
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments.
-Process patient billing forms and scan documents to patient medical records/LMR.
-Acts as "Super User" for scheduling, registration, and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.
-Provides functional guidance to Office and Practice Assistants.
-In conjunction with the Supervisor, oversees the daily activities of practice staff.
-May be required to accept co-payments.
-Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Qualifications
Education
High School Diploma or Equivalent required
Experience
office experience 3-5 years required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.37 - $27.71/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.