Patient Navigator Complex Care Coordinator
Mass General Brigham · Brookline-MA; Chestnut Hill-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $22.22–$31.71 an hourAbout $46,218–$65,957 a year at 40 hours a week (derived, not posted)
- Employment typeStated
- Full time
- Work arrangementStated
- Hybrid
- ShiftStated
- day
Work Shift Day (United States of America)
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['bachelor degree']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- Bachelor's Degree in related field of studyrequired
Bachelor's Degree in related field of study required
from the posting - Social work, community health, case management or related field experiencerequired
1+ years of experience in social work, community health, case management or related field required
from the posting - Healthcare resources and community services knowledgerequired
Strong knowledge of healthcare resources, community services, and patient advocacy
from the posting - Communication and interpersonal skillsrequired
Excellent communication and interpersonal skills
from the posting - Collaboration with healthcare professionalsrequired
Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences
from the posting - Organizational and time management skillsrequired
Strong organizational and time management skills
from the posting - Electronic health records and case management softwarerequired
Familiarity with electronic health records and case management software
from the posting - Clinical setting experiencepreferred
preferably in a clinical setting
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position requires the person in the role to work on-site approximately 4 times per week at our medical practice at 850 Boylston Street in Chestnut Hill, MA.The Patient Navigator is responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes
Essential Functions
-Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process.
-Serve as a liaison between patients, healthcare providers, and other relevant stakeholders.
-Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans.
-Assist patients in understanding and adhering to their care plans.
-Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services.
-Educate patients and their families about their medical conditions, treatment options, and self-care strategies.
-Ensure that patients are informed and empowered to actively participate in their healthcare decisions.
-Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals.
Qualifications
Qualifications
- Bachelor's Degree in related field of study required. Relevant experience may be accepted in lieu of a degree.
- 1+ years of experience in social work, community health, case management or related field required, preferably in a clinical setting.
Additional Knowledge, Skills and Abilities:
- Strong knowledge of healthcare resources, community services, and patient advocacy.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences.
- Strong organizational and time management skills.
- Familiarity with electronic health records and case management software.
Additional Job Details (if applicable)
Schedule and Work Model:
- Full-time, Monday through Friday, standard business hours.
- Hybrid work model: Requires up to 4 times per week in-office at 850 Boylston Street in Chestnut Hill, MA.
- Remote workday requires stable, quiet, secure, compliant workstation with MGB provided equipment.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.22 - $31.71/Hourly
Grade
5
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.