Practice Assistant II - Per Diem
Mass General Brigham · Foxborough-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $17.71–$24.94 an hourAbout $36,837–$51,875 a year at 40 hours a week (derived, not posted)
- Employment typeStated
- Part time
- Work arrangementStated
- On-site
- ShiftStated
- evening, rotating, weekend
opportunity is especially well suited for someone with evening and weekend availability who is interested in providing
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diplomarequired
High School Diploma or equivalent required
from the posting - Office experiencerequired
2–3 years of office experience required
from the posting - Patient schedulingrequired
Schedule patient appointments and maintain appointment records
from the posting - Patient registrationrequired
Manage full patient registration while providing a welcoming experience for patients
from the posting - Microsoft Officerequired
Proficiency with Microsoft Office and standard office equipment
from the posting - Electronic medical record systemsrequired
Process billing forms and scan documents into EPIC
from the posting - Customer servicerequired
Strong phone, customer service, verbal, and written communication skills
from the posting - Communicationrequired
Strong phone, customer service, verbal, and written communication skills
from the posting - Urgent care experiencepreferred
prior urgent care or medical front desk/registration experience
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
We’re looking for a flexible, dependable candidate who thrives in a fast-paced urgent care environment and is comfortable working independently. The ideal candidate will have prior urgent care or medical front desk/registration experience, strong multitasking skills, and the ability to manage full patient registration while providing a welcoming experience for patients. This per diem opportunity is especially well suited for someone with evening and weekend availability who is interested in providing coverage for vacations, PTO, leaves, and call-outs.The Practice Assistant II supports efficient practice operations by providing administrative and patient-facing support under general supervision. Responsibilities include scheduling, check-in/check-out, patient communication, and office coordination. Duties may vary by department.
What You'll Do:
• Schedule patient appointments and maintain appointment records.
• Greet and assist patients and respond to routine inquiries.
• Manage phone calls, appointment scheduling, and message routing.
• Process billing forms and scan documents into EPIC.
• Request medical records and laboratory results.
• Distribute mail and faxes and prepare routine correspondence.
• Collect patient co-payments as needed.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
• Serve as an EPIC Super User for scheduling, registration, and billing systems (training provided).
• Assist with training staff and perform advanced scheduling functions, including surgical scheduling and schedule management, as needed.
Qualifications
Education
- High School Diploma or equivalent required
Experience
- 2–3 years of office experience required
Knowledge, Skills & Abilities
- Proficiency with Microsoft Office and standard office equipment.
- Knowledge of office operations and administrative procedures.
- Strong phone, customer service, verbal, and written communication skills.
- Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
- Excellent organizational and time-management skills.
- Ability to follow established processes and work effectively within a team.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.