Practice Assistant - Urology Surgery
Mass General Brigham · Newton-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $17.71–$24.94 an hourAbout $36,837–$51,875 a year at 40 hours a week (derived, not posted)
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- day
Work Shift Day (United States of America)
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['high school']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High School Diploma or equivalentrequired
High School Diploma or equivalent required.
from the posting - Office experiencerequired
2–3 years of office experience required.
from the posting - Microsoft Office Suite proficiencyrequired
Proficiency with Microsoft Office Suite and general office systems and procedures.
from the posting - Written communication skillsrequired
Strong written and verbal communication skills.
from the posting - Organization and time-management skillsrequired
Excellent organization and time-management skills with the ability to manage multiple priorities.
from the posting - Patient-focused customer servicerequired
A professional, patient-focused approach and the ability to resolve routine issues effectively.
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Join our Urology Surgery team as a Practice Assistant and play an important role in creating a smooth, welcoming experience for patients while supporting the day-to-day operations of a busy clinical practice.In this role, you’ll combine customer service, scheduling, and administrative coordination to help patients navigate their care and keep the practice running efficiently.
Qualifications
What You’ll Do
- Greet and assist patients and provide support throughout the visit process.
- Schedule patient appointments and maintain accurate appointment records.
- Answer incoming calls, respond to routine questions, take messages, and coordinate scheduling needs.
- Support patient registration, billing, document scanning, medical records, and laboratory result requests.
- Handle messages related to prior authorizations, prescription refills, provider questions, and test results.
- Serve as a resource for scheduling, registration, and billing systems and assist with training others.
- Perform additional specialized scheduling functions, which may include surgical scheduling and schedule changes/blocking.
- Provide general administrative support, including correspondence, forms, records, mail, and faxes.
What You’ll Bring
- High School Diploma or equivalent required.
- 2–3 years of office experience required.
- Proficiency with Microsoft Office Suite and general office systems and procedures.
- Strong written and verbal communication skills.
- Excellent organization and time-management skills with the ability to manage multiple priorities.
- A professional, patient-focused approach and the ability to resolve routine issues effectively.
If you’re an organized, service-oriented professional who enjoys helping patients and supporting a collaborative clinical team, we encourage you to apply.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.