Phlebotomy Team Lead- Outpatient
Mass General Brigham · Salem-MA
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- PayStated
- $23.73–$31.71 an hourAbout $49,358–$65,957 a year at 40 hours a week (derived, not posted)
- Employment typeStated
- Full time
- Work arrangementStated
- On-site
- ShiftStated
- day, variable, weekend
Work Shift Day (United States of America)
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['high school', 'associate degree', 'professional certificate']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- Phlebotomy Technician certificationrequired
Phlebotomy Technician [National Certification] - Generic - HR Only required
from the posting - Phlebotomyrequired
Experience in phlebotomy 3-5 years required
from the posting - Specimen collection methodsrequired
Demonstrates proficiency in proper collection methods and proper processing of all specimens
from the posting - Leadershiprequired
Must have demonstrated leadership, communication (oral and written), and problem-solving ability
from the posting - Communicationrequired
Must have demonstrated leadership, communication (oral and written), and problem-solving ability
from the posting - Problem-solvingrequired
Must have demonstrated leadership, communication (oral and written), and problem-solving ability
from the posting - Organizationrequired
Must be highly organized, efficient, and able to work independently
from the posting - Customer servicerequired
Superior customer service skills, with the ability to show empathy and respect
from the posting - Independent workrequired
Must be highly organized, efficient, and able to work independently
from the posting - Human relationsrequired
Requires human relations skills to influence and motivate others
from the posting - Downtime proceduresrequired
Demonstrates complex problem-solving skills outside of everyday occurrences and is proficient in downtime procedures and protocols
from the posting - Tube selection and specimen processingrequired
correct tube selection, volume, and stability requirements
from the posting - Driver's Licensepreferred
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred
from the posting - Associate's degree in Phlebotomypreferred
Associate's Degree Phlebotomy preferred
from the posting
Read the full posting as the employer wrote it
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Monday-Friday with occasional weekend coverage7:30am-4:00pm with flexible hours needed due to staffing and scheduling based on the needs of the business
Responsible for providing daily support to a subsection of the phlebotomy team, ensuring efficient workflow and adherence to practice standards. Offers instruction and guidance, high-level problem solving, and operational tasks as delegated.
Does this position require Patient Care?
Yes
Essential Functions
-Works autonomously within established procedures and practices.
-Ensure compliance with safety and quality standards.
-Oversees daily activities of phlebotomists and students, with a focus on safe patient care and satisfaction.
-Coordinates workflow to ensure timely collection of specimens and staff deployment or coverage.
-Serves as a technical expert for all collection procedures and assists with difficult draws, research kits, and special procedures.
-Signs off on technical training of new staff and annual competency documentation.
-Assists the manager or supervisor in implementing schedule changes, may monitor staff absences, and provides input on improvements or proposed policy changes.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Phlebotomy preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Phlebotomy Technician [National Certification] - Generic - HR Only required
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred
Experience
Experience in phlebotomy 3-5 years required
Knowledge, Skills and Abilities
- Demonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements.
- Ensures smooth daily operations.
- Must have demonstrated leadership, communication (oral and written), and problem-solving ability.
- Must be highly organized, efficient, and able to work independently.
- Requires human relations skills to influence and motivate others.
- Superior customer service skills, with the ability to show empathy and respect for patients' privacy and autonomy.
- Demonstrates complex problem-solving skills outside of everyday occurrences and is proficient in downtime procedures and protocols.
- Assess changing operational needs and provide suggestions related to staffing and service requirements to the Supervisor.
- Performs preliminary investigation of problems and offers solutions to prevent and minimize recurrence.
- Works independently and collaborates effectively within a team, actively partnering with team members by fostering a welcoming work environment and respecting individuals with diverse backgrounds, experiences, and perspectives.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$23.73 - $31.71/Hourly
Grade
5
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.