Team Leader for GBS P2P (AP) |P2P (Supplier Master Data) | B2C (Customer Master Data)
SGS · Muntinlupa, NCR, Philippines
What the posting says
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- Employment typeStated
- Full time
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- Visa sponsorshipNot mentioned
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Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Job Description
PRIMARY RESPONSIBILITIES
Team Leader GBS P2P (AP)
- Process
- Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
- First contact for issues escalation within P2P process (AP)
- Cooperation with Internal and External Audit
- Performing P2P (AP) controls
- Advising other team members in terms of P2P(AP) process matters
- Introduce Improvements within P2P process (AP)
- Coordination:
- Coordinate completion of P2P (AP) processes
- Delegate tasks
- Distribute the workload and supervise the team in day to day operations
- Managing HR Matters
- Communicate deadlines
- Monitor the team performance
- Resolve or escalate any process issues
- Attend and lead team meetings
- Prepare reports
- Building relationship with the countries during day to day operations
- Communication:
- point of contact to the affiliates management
- report to FSSC manager
- provide the guideline to the team based on the management decisions
- Motivation:
- Motivate team members
- Listen to team member’s feedback and resolve or escalate any issues
- Suggest and organize team building activities
- Create a positive team environment
AOB- Any other businesses related to P2P (AP) process
REPORTING LINE
P2P Manager
PROFILE
- Team player
- Good organizational skills
- Able to communicate information effectively
- Be able to motivate team
- Natural leadership skills
- P2P (AP) Process knowledge
PRIMARY RESPONSIBILITIES
Team Leader GBS P2P (Supplier Master Data)
- Process
- Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
- First contact for issues escalation within P2P process (Supplier Master Data)
- Cooperation with Internal and External Audit
- Performing P2P (Supplier Master Data) controls
- Advising other team members in terms of P2P(Supplier Master Data) process matters
- Introduce Improvements within P2P process (Supplier Master Data)
- Coordination:
- Coordinate completion of P2P (Supplier Master Data) processes
- Delegate tasks
- Distribute the workload and supervise the team in day to day operations
- Managing HR Matters
- Communicate deadlines
- Monitor the team performance
- Resolve or escalate any process issues
- Attend and lead team meetings
- Prepare reports
- Building relationship with the countries during day to day operations
- Communication:
- point of contact to the affiliates management
- report to GBS manager
- provide the guideline to the team based on the management decisions
- Motivation:
- Motivate team members
- Listen to team member’s feedback and resolve or escalate any issues
- Suggest and organize team building activities
- Create a positive team environment
AOB- Any other businesses related to P2P (Supplier Master Data) process
REPORTING LINE
P2P Manager
PROFILE
- Team player
- Good organizational skills
- Able to communicate information effectively
- Be able to motivate team
- Natural leadership skills
- P2P (Supplier Master Data) Process knowledge
PRIMARY RESPONSIBILITIES
Team Leader GBS B2C (Customer Master Data)
- Process
- Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
- First contact for issues escalation within B2C process (Customer Master Data)
- Cooperation with Internal and External Audit
- Performing B2C (Customer Master Data) controls
- Advising other team members in terms of B2C(Customer Master Data) process matters
- Introduce Improvements within B2C process (Customer Master Data)
- Coordination:
- Coordinate completion of B2C (Customer Master Data) processes
- Delegate tasks
- Distribute the workload and supervise the team in day to day operations
- Managing HR Matters
- Communicate deadlines
- Monitor the team performance
- Resolve or escalate any process issues
- Attend and lead team meetings
- Prepare reports
- Building relationship with the countries during day to day operations
- Communication:
- point of contact to the affiliates management
- report to GBS manager
- provide the guideline to the team based on the management decisions
- Motivation:
- Motivate team members
- Listen to team member’s feedback and resolve or escalate any issues
- Suggest and organize team building activities
- Create a positive team environment
AOB- Any other businesses related to B2C (Customer Master Data) process
REPORTING LINE
B2C Manager
PROFILE
- Team player
- Good organizational skills
- Able to communicate information effectively
- Be able to motivate team
- Natural leadership skills
- B2C (Customer Master Data) Process knowledge
The posting text is reproduced as the employer wrote it; the index adds nothing to it.