Customer Service Representative Jr
Avery Dennison · Queretaro, QUERETARO, Mexico
What the posting says
Each fact carries its state:Statedfound in the postingConflictstwo statements disagree, both quotedNot mentionedthe posting does not say
- Employment typeStated
- Full time
- ExperienceStated
- 0-2 years
- EducationStated
- ['high school', 'bachelor degree']
Not mentioned in this posting
“Not mentioned” means the posting does not say. It is not a no. You could ask the recruiter.
- PayNot mentioned
- The posting does not say
- Work arrangementNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High School Diploma or equivalent required
from the posting - Written communicationrequired
Good written, verbal and telephone communication skills
from the posting - Verbal communicationrequired
Good written, verbal and telephone communication skills
from the posting - Telephone communicationrequired
Good written, verbal and telephone communication skills
from the posting - Data entryrequired
Good data entry and organizational skills
from the posting - Organizational skillsrequired
Good data entry and organizational skills
from the posting - Attention to detailrequired
Detailed oriented and good follow-up skills
from the posting - Priority managementrequired
Able to effectively manage many priorities and issues
from the posting - Microsoft Officerequired
Understanding of applicable computer systems, such as Microsoft Office
from the posting - Lotus Notesrequired
Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes
from the posting - Englishrequired
English, Intermediate level
from the posting - Bachelor's degreepreferred
Bachelor's degree a plus
from the posting - Customer service experiencepreferred
0-2 years Customer Service or related experience a plus
from the posting
Read the full posting as the employer wrote it
Descripción de la empresa
Avery Dennison RBIS is a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison provides intelligent , creative and sustainable solutions that elevated brands and accelerate performance throughtout the global retail supply chain. We wlwvate brands throught graphics ticket, tags and labels, embellisments and packing solutions that enhance consumer appeal. We accelerate performance througth RFID enable inventory and loss prevention solutions, price management, global compliance, and brand security solutions
Descripción del empleo
For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as Customer Service Representative
What we can offer you! Your Role:
As Customer Service Representative you will further develop current and future business with our customers. As well you realize and develop new business relationships with current customer, maximize added value to customer leveraging our capabilities and building stronger customer intimacy.
Activities may include, but are not limited to:
- Manages accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, and complete order fulfillment.
- Process client invoices and maintain effective relationships with clients, carriers, customs etc.
- Receive and respond to drivers waiting and/or receiving incoming calls pertaining to shipments.
- Compile and review require customs documentation.
- Utilize the documents, work standards, and system technology to precisely complete the data entry for each shipment.
- Participate and support other team members with accounts and workload, on day-to-day operations including setting priorities, organizing, scheduling work and problem solving.
- Coordinate carrier release by submitting required documents and freight payments.
- Do proactive selling and other commercial activities.
- Manage a large workload of accounts, Perform sometimes as order entry.
- Handle different systems.
- Other related duties as assigned.
Requisitos
- High School Diploma or equivalent required. Bachelor’s degree a plus.
- 0-2 years Customer Service or related experience a plus.
- Good written, verbal and telephone communication skills.
- Good data entry and organizational skills. Detailed oriented and good follow-up skills
- Able to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
- English, Intermediate level.
Información adicional
We offer:
Attractive salary package
Workplace & work hours flexibility
Structured learning and development / Mentoring program
International environment
A growing team with good spirit!
The posting text is reproduced as the employer wrote it; the index adds nothing to it.