Asst. Customer Service Officer
Avery Dennison · Kowloon, Hong Kong
What the posting says
Each fact carries its state:Statedfound in the postingConflictstwo statements disagree, both quotedNot mentionedthe posting does not say
- Employment typeStated
- Contractor
- EducationStated
- ['high school']
Not mentioned in this posting
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- PayNot mentioned
- The posting does not say
- Work arrangementNot mentioned
- The posting does not say
- ShiftNot mentioned
- The posting does not say
- ExperienceNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or equivalentrequired
High school diploma or equivalent
from the posting - Customer interaction experiencerequired
facing customer is must
from the posting - Written communicationrequired
Strong verbal and written communication skills
from the posting - Verbal communicationrequired
Strong verbal and written communication skills
from the posting - MS Office (Word, Excel)required
Proficiency in MS Office (Word, Excel) and basic computer skills
from the posting - Computer skillsrequired
basic computer skills
from the posting - Multitaskingrequired
Ability to multitask, prioritize work, and work under pressure
from the posting - Attention to detailrequired
Strong attention to detail and a customer-oriented mindset
from the posting - Teamworkrequired
Good team player with a positive attitude
from the posting - Customer service experiencepreferred
preferably with some experience in customer service or a related field
from the posting
Read the full posting as the employer wrote it
Company Description
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.
AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, BANGLADESH, CHINA, INDIA, INDONESIA, MALAYSIA, SINGAPORE, THAILAND AND VIETNAM, AND RECOGNIZED AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM.
Job Description
ABOUT YOUR ROLE
- As an Assistant Customer Service Officer, you will focus on providing excellent service by managing customer inquiries and processing orders accurately. You will collaborate closely with internal teams to ensure customer satisfaction and support efficient business operations.
YOUR RESPONSIBILITIES WILL INCLUDE
- Manage and respond to customer inquiries via email, phone, and other channels in a timely and professional manner.
- Handle order processing and system updates within the required time frame.
- Coordinate with production, warehouse, and logistics teams to ensure on-time delivery.
- Assist to monitor the inventory level and prepare sales related reports (e.g. daily sales report).
- To assist, back up and provide support to other team members.
- Samples arrangement.
Qualifications
WHAT WE WILL BE LOOKING FOR IN YOU
- High school diploma or equivalent, preferably with some experience in customer service or a related field (facing customer is must).
- Strong verbal and written communication skills.
- Proficiency in MS Office (Word, Excel) and basic computer skills.
- Ability to multitask, prioritize work, and work under pressure.
- Strong attention to detail and a customer-oriented mindset.
- Good team player with a positive attitude.
Additional Information
AVERY DENNISON IS AN EQUAL OPPORTUNITIES EMPLOYER.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.