Supervisor

Company Description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality, it’s at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

We are seeking an experienced and professional Supervisor to join our team in Catterick, United Kingdom. In this permanent position, you will be responsible for overseeing daily operations, managing a team of staff members, and ensuring that all work is completed to the highest standards. The successful candidate will demonstrate strong leadership capabilities, exceptional organisational skills, and a commitment to supporting and developing their team members.

• Supervise and manage a team of staff members, providing clear direction, guidance, and support
• Conduct regular performance appraisals and provide constructive feedback to team members
• Schedule staff shifts and allocate resources efficiently to meet operational requirements
• Ensure compliance with workplace policies, procedures, and health and safety regulations
• Identify performance issues and implement appropriate corrective actions in a professional manner
• Foster a positive and productive working environment that encourages team collaboration
• Communicate effectively with senior management and other departments to ensure smooth operations
• Provide induction and training to new team members to support their career progression
• Monitor work quality and productivity, taking decisive action to address any shortfalls
• Handle staff queries, concerns, and conflicts with empathy and professionalism
• Maintain accurate records and documentation relating to team performance and attendance

Qualifications

Required:

• Proven experience in a supervisory or team management role

• Strong people skills and the ability to motivate and develop staff

• Excellent organisational and time-keeping abilities

• Proficiency in performance management and staff appraisals

• Sound knowledge of relevant workplace policies and procedures

• Effective communication and interpersonal skills

• Problem-solving and decision-making capabilities

• Ability to work under pressure and manage multiple priorities

Desirable:

• Experience in a relevant industry sector

• Knowledge of health and safety regulations and best practices

• Experience with management information systems or relevant software

• Training and mentoring experience

• Experience in conflict resolution and employee relations

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.  

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. 

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.  

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk 

Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.  

 Join us in fostering a workplace where everyone can achieve their full potential. 

All applications will be treated in the strictest confidence.