General Service Assistant

Company Description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality; it’s at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

We are looking for a reliable and customer-focused General Service Assistant (GSA) to join our team at RAF Boulmer. This varied role is ideal for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent service and maintaining high standards.

As a General Service Assistant, you will support the day-to-day operation of catering, hospitality, and facilities services, helping to ensure a positive experience for all personnel and visitors.

Key Responsibilities

• Assist with food service in dining facilities, messes, and hospitality areas
• Prepare and set up dining areas for meal services
• Serve food and beverages in a professional and friendly manner
• Maintain cleanliness and hygiene standards throughout dining and kitchen areas
• Wash up and operate dishwashing equipment safely and efficiently
• Assist with basic food preparation as required
• Replenish food, drinks, crockery, cutlery, and consumables during service periods
• Support hospitality and special events as required
• Follow food safety, health and safety, and hygiene procedures at all times
• Report maintenance, cleanliness, or safety concerns to the appropriate supervisor
• Work collaboratively with catering and support teams to ensure smooth daily operations

Qualifications

• A positive and professional attitude
• Excellent customer service skills
• The ability to work effectively as part of a team
• Good communication skills
• Strong attention to detail and commitment to maintaining high standards
• The ability to work efficiently in a busy environment
• A flexible and reliable approach to work
• Previous experience in catering, hospitality, retail, cleaning, or customer service environments
• Knowledge of food hygiene and safety procedures
• Experience working within a contract catering or facilities management environment

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.  

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. 

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.  

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk 

Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.  

 Join us in fostering a workplace where everyone can achieve their full potential. 

All applications will be treated in the strictest confidence.