Coffee Shop Supervisor

Company Description

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're pursuing, we can help you reach your full potential. Every day presents a new challenge and opportunity to discover something new about yourself.

Job Description

Walthamstow, London, E17
35 hours per week, Monday to Friday
Term Time Only - 39 Working Weeks Per Year (Equated Pay)
£23,631 per annum

Aramark UK are currently recruiting for a Coffee Shop Supervisor to join our team in Walthamstow, London, E17. This is an exciting opportunity for an experienced hospitality professional to take ownership of a busy coffee shop within a college environment, leading by example and delivering an outstanding customer experience.

Job Description

As a Coffee Shop Supervisor, you will be responsible for the day-to-day operation of the coffee shop, ensuring excellent standards of customer service, food and beverage quality, and operational efficiency.

Key responsibilities include:

• Taking control of a busy coffee shop within a college environment
• Managing daily supplies, stock levels, and ordering requirements
• Serving customers and ensuring an excellent customer experience at all times
• Supporting management with the smooth running of the operation
• Supervising and supporting team members during service
• Delegating tasks and ensuring work is completed to a high standard
• Operating tills and handling cash and card transactions accurately
• Maintaining high standards of cleanliness, food safety, and presentation
• Monitoring stock rotation and minimising waste
• Building positive relationships with students, staff, and visitors

What's in it for You?

• £23,631 per annum
• 35 hours per week, Monday to Friday
• Term-time-only contract
• 39 working weeks per year
• Equated pay spread across the year
• No evening or weekend working
• Free meal whilst on duty
• Free on-site parking
• Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats)
• Company pension contributions
• Life assurance
• Generous holiday entitlement with the option to buy more
• Excellent training and development opportunities
• Apprenticeship schemes available
• Fantastic career progression opportunities, as we LOVE to promote from within
• Be part of a supportive and professional team

Qualifications

What We're Looking For

• Previous experience in a similar supervisory role
• Excellent customer service and communication skills
• A positive, can-do attitude
• Ability to manage workloads effectively and prioritise tasks
• Experience delegating responsibilities and supporting team members
• Strong organisational skills
• Cash handling and till operation experience
• Ability to work confidently in a busy environment
• Passion for delivering excellent customer experiences

Additional Information

• Enhanced DBS check required
• Must have the legal right to work in the UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.