General Assistant

Company Description

At Aramark we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing, a role at Aramark will help you reach your full potential.

Job Description

We are currently recruiting for a General Assistant to join our team in Eastleigh, SO53 3LE. This is a fantastic opportunity for a customer-focused and proactive individual to support a busy catering operation, providing excellent service while helping to maintain high standards across catering and customer areas.

What's in it for you?

• £12.71 per hour
• 22.5 hours per week
• Monday to Thursday
• Working hours of 9:30am - 3:00pm
• Free on-site parking
• Free or discounted meals whilst on duty
• Access to our Employee Benefits app, including online GP access, Employee Assistance Programme, discounts, supermarket savings and more
• Life assurance and pension scheme
• Training and development opportunities
• Apprenticeship schemes available
• Career progression within a global organisation
• Supportive and inclusive working environment

What you'll be doing

• Carrying out general cleaning duties to maintain high standards of cleanliness and hygiene in catering and customer areas
• Refilling and maintaining tea points, ensuring adequate stock of tea, coffee, milk, sugar, cups, and other consumables throughout the day
• Assisting within the coffee shop with food and beverage preparation, customer service, till operation, and maintaining a clean and welcoming environment
• Covering staff breaks as required to ensure continuous service across the coffee shop, restaurant, tea points, and other catering areas
• Monitoring stock levels and reporting shortages to the supervisor
• Supporting the catering team with general operational duties as directed by management
• Setting up and clearing down service areas, replenishing supplies, and cleaning equipment
• Providing excellent customer service and responding professionally to customer queries
• Following all food safety, health & safety, and company procedures

Qualifications

About you

• Excellent customer service and communication skills
• Previous coffee shop or food service experience
• Ability to maintain high standards of cleanliness and hygiene
• Experience with tea point stocking and replenishment
• Cash handling and till operation experience
• Food safety and health & safety awareness
• Ability to work independently and as part of a team
• Strong time management and organisational skills
• Flexible approach to supporting different work areas and covering breaks
• Good attention to detail and ability to follow procedures
• Reliable, punctual, and able to work in a fast-paced environment
• Basic food preparation and beverage-making skills
• Positive, proactive, and professional attitude

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.