Customer Service Assistant

Company Description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality; it’s at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

We are currently recruiting for a Customer Service Assistant to join our team at Kinloss Barracks, Kinloss, IV36 3UH. This is a fantastic opportunity for a customer-focused and enthusiastic individual to become part of a busy catering operation, delivering excellent service within a military environment.

What's in it for you?

• £12.71 per hour
• 35 hours per week
• Working 5 days out of 7
• Shift times between 6:00am and 6:30pm
• Free on-site parking
• Free uniform provided
• Access to our Employee Benefits app, including online GP access, Employee Assistance Programme, discounts, supermarket savings and more
• Life assurance and pension scheme
• Generous holiday entitlement with the option to buy additional leave
• Training and development opportunities
• Apprenticeship schemes available
• Career progression within a global organisation

What you'll be doing

• Preparing and serving food and beverages to customers
• Operating tills and processing customer payments accurately
• Maintaining high standards of cleanliness throughout dining and service areas
• Supporting stock replenishment and stock rotation
• Delivering excellent customer service at all times
• Assisting with the smooth day-to-day running of the catering operation
• Following food safety, health & safety, and company procedures at all times

Qualifications

About you

• Previous customer-facing or food service experience is desirable, but not essential as full training will be provided
• Must be aged 18 or over
• Excellent communication and customer service skills
• Positive attitude and willingness to learn
• Ability to work effectively as part of a team
• Flexible approach to work
• Reliable and professional manner

Additional Information

Important Requirements

• Applicants must have the legal right to work in the UK and have resided in the UK for at least 3 years.
• Successful candidates will be required to obtain security clearance.
• Due to the location of the site and limited public transport options, a reliable mode of transport is recommended.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.  

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. 

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.  

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – careers@aramark.co.uk 

Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.  

 Join us in fostering a workplace where everyone can achieve their full potential. 

All applications will be treated in the strictest confidence.