Outlet Manager - Chinese Restaurant
Accor · Kuching, Sarawak, Malaysia
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- ShiftStated
- weekend
- Able to work shifts, weekends and public holidays.
from the posting - ExperienceStated
- 2-5 years
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- Work arrangementNot mentioned
- The posting does not say
- EducationNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- Restaurant operations experiencerequired
Minimum 3–5 years of experience in restaurant operations
from the posting - Chinese cuisine knowledgerequired
Good knowledge of Chinese cuisine, menu items and restaurant service
from the posting - Leadershiprequired
Strong leadership and team management skills
from the posting - Team managementrequired
Strong leadership and team management skills
from the posting - Communication skillsrequired
Good communication and guest service skills
from the posting - Guest service skillsrequired
Good communication and guest service skills
from the posting - Restaurant cost controlrequired
Good understanding of restaurant cost control and revenue management
from the posting - Revenue managementrequired
Good understanding of restaurant cost control and revenue management
from the posting - Shift work availabilityrequired
Able to work shifts, weekends and public holidays
from the posting - Service-oriented attituderequired
Positive, hands-on and service-oriented attitude
from the posting - Hotel restaurant managementpreferred
preferably in a hotel environment
from the posting - Chinese restaurant managementpreferred
Previous experience managing a Chinese restaurant is preferred
from the posting
Read the full posting as the employer wrote it
Company Description
Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city and river views. The first Pullman hotel in this vibrant city, Pullman Kuching features 389 spacious, contemporary rooms and offers easy access to renowned Borneo national parks. The hotel is ideal for business guests, offering an abundance of conferencing space, state of the art facilities and technology, plus a range of trendy restaurants and bars, and a high-end spa.
Job Description
Job Summary
The Outlet Manager is responsible for the daily operations of the Chinese restaurant, ensuring smooth service, excellent guest experience, team performance and achievement of outlet targets.
Key Responsibilities
- Manage the daily operations of the Chinese restaurant and ensure smooth service.
- Lead, supervise and motivate the restaurant team to deliver excellent guest service.
- Ensure high standards of food quality, service and presentation are maintained.
- Handle guest feedback and resolve complaints professionally.
- Monitor restaurant sales, revenue and operating performance.
- Support effective control of food, beverage and operating costs.
- Ensure proper manpower planning, staff scheduling and productivity.
- Conduct daily briefings and ensure team members are well informed of promotions and menu items.
- Work closely with the kitchen team to ensure smooth coordination between service and food production.
- Ensure compliance with food safety, hygiene and cleanliness standards.
- Monitor stock levels and minimise wastage and breakage.
- Assist in promoting restaurant promotions and driving outlet revenue.
- Train and develop team members to improve service standards and product knowledge.
- Ensure compliance with hotel and Accor standards, policies and procedures.
- Perform other duties as assigned by the F&B Management.
Qualifications
- Minimum 3–5 years of experience in restaurant operations, preferably in a hotel environment.
- Previous experience managing a Chinese restaurant is preferred.
- Good knowledge of Chinese cuisine, menu items and restaurant service.
- Strong leadership and team management skills.
- Good communication and guest service skills.
- Good understanding of restaurant cost control and revenue management.
- Able to work shifts, weekends and public holidays.
- Positive, hands-on and service-oriented attitude.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.