F&B Supervisor
Accor · Kuching, Sarawak, Malaysia
What the posting says
Each fact carries its state:Statedfound in the postingConflictstwo statements disagree, both quotedNot mentionedthe posting does not say
- Employment typeStated
- Full time
- ShiftStated
- weekend
- Willing to work shifts, weekends and public holidays.
from the posting - ExperienceStated
- 2-5 years
Not mentioned in this posting
“Not mentioned” means the posting does not say. It is not a no. You could ask the recruiter.
- PayNot mentioned
- The posting does not say
- Work arrangementNot mentioned
- The posting does not say
- EducationNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- Food & Beverage operations experiencerequired
Minimum 2–3 years of experience in Food & Beverage operations
from the posting - Communication skillsrequired
Good communication and interpersonal skills
from the posting - Interpersonal skillsrequired
Good communication and interpersonal skills
from the posting - Customer servicerequired
Strong customer service and team leadership skills
from the posting - Team leadershiprequired
Strong customer service and team leadership skills
from the posting - Ability to work in fast-paced environmentrequired
Able to work in a fast-paced environment and handle operational challenges
from the posting - Operational challenge handlingrequired
Able to work in a fast-paced environment and handle operational challenges
from the posting - Positive and hands-on attituderequired
Positive, responsible and hands-on attitude
from the posting - Shift, weekend and holiday availabilityrequired
Willing to work shifts, weekends and public holidays
from the posting - Supervisory experience in hotel or restaurantpreferred
Previous supervisory experience in a hotel or restaurant is preferred
from the posting
Read the full posting as the employer wrote it
Company Description
Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city and river views. The first Pullman hotel in this vibrant city, Pullman Kuching features 389 spacious, contemporary rooms and offers easy access to renowned Borneo national parks. The hotel is ideal for business guests, offering an abundance of conferencing space, state of the art facilities and technology, plus a range of trendy restaurants and bars, and a high-end spa.
Job Description
Job Summary
The F&B Supervisor is responsible for supporting the daily operations of the assigned outlet, supervising the team and ensuring consistent food and beverage service standards and a positive guest experience.
Key Responsibilities
- Supervise the daily operations of the assigned F&B outlet.
- Lead and guide team members to ensure smooth and efficient service.
- Conduct daily briefings and communicate operational updates to the team.
- Ensure proper preparation and set-up of the outlet before service.
- Monitor food and beverage quality, presentation and service standards.
- Attend to guest requests, feedback and complaints professionally.
- Coordinate closely with the kitchen and other departments during operations.
- Assist with staff scheduling and manpower deployment.
- Train and coach team members on service standards, menu knowledge and hotel procedures.
- Monitor stock levels, wastage and breakages within the outlet.
- Ensure cleanliness, hygiene and safety standards are maintained at all times.
- Assist the Outlet Manager in achieving outlet revenue and cost-control targets.
- Ensure compliance with hotel and Accor standards, policies and procedures.
- Perform other duties as assigned by the F&B Management.
Qualifications
- Minimum 2–3 years of experience in Food & Beverage operations.
- Previous supervisory experience in a hotel or restaurant is preferred.
- Good communication and interpersonal skills.
- Strong customer service and team leadership skills.
- Able to work in a fast-paced environment and handle operational challenges.
- Positive, responsible and hands-on attitude.
- Willing to work shifts, weekends and public holidays.
- Open to Malaysian candidates only; preferably local Sarawakian.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.