Clinical Operations Manager, HH Neurosurgery (Pasadena)

The Manager, MN Clinical Operations supports the safe and effective delivery of patient care services in the Cedars-Sinai Medical Care Foundation. Is responsible for daily operations of the clinical operations team, clinical education, supervision and development of staff, performance improvement, and enhancement of the profitability of assigned areas. Participates in Foundation support initiatives. Assures compliance with all regulatory agency requirements.

Responsibilities

• Manages staff, assigns and delegates responsibilities within the scope of practice to the appropriately licensed and unlicensed health care providers as indicated. Oversees daily operations and leads department utilizing shared governance model and Lean principles of management.
• Uses expert knowledge, clinical skills and critical thinking in managing daily delivery of support services assuring implementation of the appropriate clinical processes and coordinating/promoting an interdisciplinary team approach.
• Ensures optimal levels of clinical effectiveness and services for all customers.
• Participates in the interviewing, hiring, evaluation and human resource management functions of the staff.
• In collaboration with the Director of Clinical Operations, develops goals and operations/business plans for clinical operations specifically, and as a component of the continuum of care within CSMCF.
• Establishes and maintains patient care standards and assures that patient care functions are completed safely and effectively.
• Assures that Nursing Standards of Practice and best practices are implemented.
• Plans, implements, evaluates and documents the orientation and appraisal processes for the clinical operations staff.
• Conducts formal and informal evaluations of staff competency, determining staff educational needs, and providing structured assistance in areas needing improvement.
• Provides staff training, as needed, both informally and in formal in-service presentations.
• Acts as an expert of the electronic medical record, training new staff, implementing new functionality and providing ongoing direction for system utilization.
• Assists the Senior Manager, MN Clinical Ops in developing and managing the budget for responsible services.
• Ensures compliance with drug safety and administration guidelines.
• Provides direct patient care as needed.
• Forecasts and plans for appropriate resource utilization

Qualifications

Education

• Bachelor's Degree in Nursing, Business or Healthcare Administration - preferred

Experience

• 5 years Supervisory experience, 3 of which is in an inpatient or outpatient clinical setting. - minimum

Licenses and Certifications

• Basic Life Support (BLS) - Upon Hire preferred AHA Healthcare Provider Certified preferred 
• Ambulatory Care Nursing - Upon Hire preferred AAACN Certification preferred 

About the organization

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.