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Posted 2 Oct 2026 (33 days ago) · Job 16882 · Read from the employer's Lever board, last checked 5 Nov 2026, 19:08 UTC

Site Manager, Newton Highlands, #139

Gopuff · Newton Highlands, Massachusetts

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What the posting says

Each fact carries its state:Statedfound in the postingConflictstwo statements disagree, both quotedNot mentionedthe posting does not say

Employment typeStated
Full time
Work arrangementStated
On-site
ShiftStated
weekend

- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the businessfrom the posting

ExperienceStated
5-10 years
EducationStated
['bachelor degree']

Not mentioned in this posting

“Not mentioned” means the posting does not say. It is not a no. You could ask the recruiter.

PayNot mentioned
The posting does not say
Visa sponsorshipNot mentioned
The posting does not say

Requirements, each with its sentence from the posting

These are the employer’s words. The index does not judge whether you meet them.

  • Fast-paced environment and workforce leadership experiencerequired

    6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.from the posting

  • Retail, grocery, military, restaurant or equivalent experiencerequired

    Retail, grocery, military, restaurant or equivalent experiencefrom the posting

  • Written and verbal communication skillsrequired

    Strong written and verbal communication skillsfrom the posting

  • Conflict resolution skillsrequired

    Strong skills with conflict resolutionfrom the posting

  • Team development and engagement skillsrequired

    Strong skills with team development and engagementfrom the posting

  • Computer and email proficiencyrequired

    Proficiency in computer usage, email, and Google Suitefrom the posting

  • Change managementrequired

    Proven track record of being a change agent with improving processes and efficienciesfrom the posting

  • Fluid schedule availabilityrequired

    Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidaysfrom the posting

  • Bachelor's degreepreferred

    Bachelor's degree, preferredfrom the posting

  • Operations managementimplied

    Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systemsfrom the posting

  • Financial performance managementimplied

    Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achievedfrom the posting

  • Safety and compliance oversightimplied

    Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehousefrom the posting

Read the full posting as the employer wrote it
Gopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners. 
Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. 

What We Offer

  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)

Responsibilities

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Training and coaching associates in the facility to work safely while following all standard work and processes.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Create and implement plans to improve the safety, culture and financial performance  of the facility 

Qualifications

  • 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred 
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Proficiency in computer usage, email, and Google Suite
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

The posting text is reproduced as the employer wrote it; the index adds nothing to it.

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