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Posted 5 Aug 2021 (1918 days ago) · Job 16876 · Read from the employer's Lever board, last checked 6 Nov 2026, 08:30 UTC

Site Leader I, Syracuse, #1545

Gopuff · Syracuse, New York

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What the posting says

Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there

PayStated
$54,000–$70,000 a year
Employment typeStated
Full time
Work arrangementStated
On-site
ShiftStated
weekend

- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the businessfrom the posting

ExperienceStated
5-10 years
EducationStated
['bachelor degree']

Not mentioned in this posting

We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.

Visa sponsorshipNot mentioned
The posting does not say

Requirements, each with its sentence from the posting

These are the employer’s words. The index does not judge whether you meet them.

  • 6+ years fast-paced environment and workforce leadershiprequired

    6+ years of experience with a fast-paced environment and leading a workforce of employeesfrom the posting

  • Retail, grocery, military, or restaurant experiencerequired

    Retail, grocery, military, restaurant or equivalent experiencefrom the posting

  • Written and verbal communication skillsrequired

    Strong written and verbal communication skillsfrom the posting

  • Conflict resolution skillsrequired

    Strong skills with conflict resolutionfrom the posting

  • Team development and engagement skillsrequired

    Strong skills with team development and engagementfrom the posting

  • Change agent capabilityrequired

    Proven track record of being a change agent with improving processes and efficienciesfrom the posting

  • Fluid schedule availabilityrequired

    Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am)from the posting

  • Weekend and holiday availabilityrequired

    availability to support facility on weekends and/or holidays as needed by the businessfrom the posting

  • Ability to lift 49 poundsrequired

    Ability to lift up to 49 poundsfrom the posting

  • Bachelor's degreepreferred

    Bachelor's degree, preferredfrom the posting

  • Spanish fluencypreferred

    Professional fluency in Spanish, preferredfrom the posting

Read the full posting as the employer wrote it
Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Leader role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility’s operations. 
 
 
Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.
 
 

Responsibilities

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
  • Create and implement plans to improve the financial performance of the facility

Qualifications

  • 6+ years of experience with a fast-paced environment and leading a workforce of employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred

Salary

  • Gopuff pays employees based on market pricing and pay may vary depending on  your location. Compensation for U.S. locations is based on a cost of labor index for  that geographic area. 
  • Syracuse, NY: $54k-$70k
  • The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be  modified in the future. For additional information on this role’s compensation  package, please reach out to the designated recruiter for this role.  
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
 
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
 
Like what you’re hearing? Then join us on Team Blue.
 
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

The posting text is reproduced as the employer wrote it; the index adds nothing to it.

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