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Posted 4 Aug 2026 (93 days ago) · Job 16483 · Read from the employer's Lever board, last checked 5 Nov 2026, 19:08 UTC

Operations Supervisor

Gopuff · Kentish Town, London, United Kingdom

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What the posting says

Each fact carries its state:Statedfound in the postingConflictstwo statements disagree, both quotedNot mentionedthe posting does not say

Employment typeStated
Full time
Work arrangementStated
On-site
ShiftStated
night, day

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamersfrom the posting

Not mentioned in this posting

“Not mentioned” means the posting does not say. It is not a no. You could ask the recruiter.

PayNot mentioned
The posting does not say
ExperienceNot mentioned
The posting does not say
EducationNot mentioned
The posting does not say
Visa sponsorshipNot mentioned
The posting does not say

Requirements, each with its sentence from the posting

These are the employer’s words. The index does not judge whether you meet them.

  • Experience in restaurant, dark store, retail or warehouse environmentrequired

    You have experience working in a restaurant, dark store, retail or warehouse environmentfrom the posting

  • Microsoft Officerequired

    General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)from the posting

  • Google G-Suiterequired

    General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)from the posting

  • Strong work ethicrequired

    Strong work ethic, punctual, responsible and honestfrom the posting

  • Communication skillsrequired

    Effective communication skillsfrom the posting

  • Team orientationrequired

    Organised, team-oriented, positive attitude and helpfulfrom the posting

  • Ability to thrive in fast-paced environmentsrequired

    Must thrive in fast-paced environmentsfrom the posting

  • Flexibility for peak hoursrequired

    Flexible and available during peak hours (5pm - 4:30am)from the posting

Read the full posting as the employer wrote it
Overview: Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.
 
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You will be responsible for leading the team during your shift:

  • Leading - showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product
  • Picking and packing - accurately pick and pack items on a per order basis for dispatch to customers
  • Drivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience
  • Issue resolution: Contact customer for substituted or out-of-stock items
  • Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
  • Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
  • Warehouse management: keep the warehouse clean, organized and a space you can be proud of

About You:

  • You have experience working in a restaurant, dark store, retail or warehouse environment
  • General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
  • Strong work ethic, punctual, responsible and honest
  • Must thrive in fast-paced environments
  • Effective communication skills
  • Organised, team-oriented, positive attitude and helpful
  • Flexible and available during peak hours (5pm - 4:30am)

Benefits:

  • Holiday Pay + Sick Pay
  • Career growth opportunities
  • Performance appraisal
    •  
#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

The posting text is reproduced as the employer wrote it; the index adds nothing to it.

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