Strategic Account Director
Everly Health · United States
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- Hybrid
- ExperienceStated
- 10+ years
- EducationStated
- ['bachelor degree']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
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- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- Account management, client partnership, strategy or commercial leadership experience in healthcarerequired
8 -10 years of account management, client partnership, strategy or commercial leadership experience in the healthcare industry required
from the posting - Bachelor's degreerequired
Bachelor's Degree required — business or science related field preferred; MBA or advanced degree a plus
from the posting - Enterprise business managementrequired
Track record of owning and growing a multi-million-dollar book of enterprise business across multiple strategic accounts
from the posting - Executive-level client relationshipsrequired
Demonstrated success managing executive-level client relationships and leading renewal and expansion negotiations
from the posting - Analytical and strategic thinkingrequired
Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions
from the posting - Cross-functional team leadershiprequired
Proven ability to lead cross-functional teams, both internally and externally, to maximize performance without compromising quality, budget, or timelines
from the posting - Business acumenrequired
Strong commercial acumen, including contract, pricing, and negotiation experience
from the posting - AI fluencyrequired
Ability to leverage and use AI with fluency and understanding
from the posting - Executive presence and communicationrequired
Exceptional executive presence, with strong communication (verbal and written) and presentation development skills
from the posting - Relationship developmentrequired
Proven ability to develop and sustain strong relationships both inside and outside the organization
from the posting - Pressure managementrequired
Ability to thrive under pressure and manage multiple high-stakes priorities simultaneously
from the posting - Healthcare environment knowledgerequired
Innovative thinker with a deep understanding of the healthcare environment and a demonstrated ability to identify, evaluate, and capture new business opportunities
from the posting - Health plan quality programs (HEDIS, Star Ratings)preferred
Experience with health plan quality programs (e.g., HEDIS, Star Ratings), at-home diagnostics, or population health a plus
from the posting - At-home diagnosticspreferred
Experience with health plan quality programs (e.g., HEDIS, Star Ratings), at-home diagnostics, or population health a plus
from the posting - Population healthpreferred
Experience with health plan quality programs (e.g., HEDIS, Star Ratings), at-home diagnostics, or population health a plus
from the posting - Hubspotpreferred
Familiar with Hubspot a plus
from the posting
Read the full posting as the employer wrote it
We are hiring an Strategic Account Director to own and grow Everly Health Solutions' most strategic health plan relationships. Reporting directly to the Chief Commercial Officer, this senior individual contributor role serves as the executive-level partner to our largest clients — driving revenue growth, strategy, retention, and expansion while ensuring operational excellence across every program we deliver.
The Strategic Account Director brings the strategic depth to shape multi-year client roadmaps and the hands-on ownership to deliver on them. You'll be the person our most important clients call first, and the person our leadership team relies on to know exactly where each account stands and where it's headed.
Responsibilities:
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Serve as the senior-level owner and primary client-facing representative for Everly Health Solutions' most strategic, highest-value enterprise accounts
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Build and sustain trusted relationships with client executives (C-suite and VP level), positioning Everly Health as a long-term strategic partner rather than a vendor
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Own the growth strategy for your portfolio: identify, qualify, and drive expansion opportunities — new programs, populations, and services — in partnership with Sales
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Own renewals and retention for assigned accounts, leading commercial and contract discussions in partnership with Legal and Finance
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Develop multi-year strategic account plans that map client priorities to Everly Health's unique value proposition, and keep them current as client needs evolve
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Lead executive business reviews with client leadership to present performance, insights, and recommendations, and to align on upcoming initiatives
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Partner with clients to define key performance metrics and ensure performance reporting is delivered within SLAs
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Forecast account revenue and pipeline monthly and report on portfolio performance to the Chief Commercial Officer
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Work alongside Project Management, Implementation, Clinical, Product, and Operations to ensure programs are delivered on time, on scope, and on budget with a superior client experience
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Serve as the executive escalation point for complex client issues, leading cross-functional mitigation plans through to resolution
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Bring the voice of the client into product and commercial roadmaps, translating client needs into clear, actionable input for internal teams
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Present account strategy, performance, and risks to the Chief Commercial Officer and the Everly Health Solutions leadership team
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Act as a senior resource for the Commercial team, sharing best practices and helping raise the bar on how we manage enterprise relationships
Who You Are / Job Requirements:
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8 -10 years of account management, client partnership, strategy or commercial leadership experience in the healthcare industry required
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Bachelor's Degree required — business or science related field preferred; MBA or advanced degree a plus
-
Experience with health plan quality programs (e.g., HEDIS, Star Ratings), at-home diagnostics, or population health a plus
-
Track record of owning and growing a multi-million-dollar book of enterprise business across multiple strategic accounts
-
Demonstrated success managing executive-level client relationships and leading renewal and expansion negotiations
-
Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions
Skills & Abilities Required:
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Proven ability to lead cross-functional teams, both internally and externally, to maximize performance without compromising quality, budget, or timelines — without direct authority
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Results-focused and self-motivated, with a flexible and entrepreneurial mindset
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Innovative thinker with a deep understanding of the healthcare environment and a demonstrated ability to identify, evaluate, and capture new business opportunities
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Ability to leverage and use AI with fluency and understanding
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Exceptional executive presence, with strong communication (verbal and written) and presentation development skills — comfortable in the room with client and internal C-suite leaders
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Strong commercial acumen, including contract, pricing, and negotiation experience
-
Ability to thrive under pressure and manage multiple high-stakes priorities simultaneously
-
Proven ability to develop and sustain strong relationships both inside and outside the organization
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Exercises sound judgment and diplomacy with both clients and internal teams
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Prior experience in a fast-paced and evolving environment a plus
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Familiar with Hubspot a plus
The posting text is reproduced as the employer wrote it; the index adds nothing to it.