Remote Certified Medical Assistant (Contract / Part Time)
Everly Health · United States
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Contractor
- Work arrangementStated
- Remote OK
- ShiftStated
- evening
There are flexible scheduling options, which include day, evening, and PRN shifts. Operating hours are from 8AM – 8PM EST,
from the posting - ExperienceStated
- 2-5 years
- EducationStated
- ['high school', 'professional certificate']
Not mentioned in this posting
We read the whole posting. These are not in it. Not a no: ask the recruiter, in your own words.
- PayNot mentioned
- The posting does not say
- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- Certified Medical Assistant certificationrequired
Medical Assistant Certification through AAMA, AMT, NHA, or NCCT
from the posting - Clinical experience as Certified Medical Assistantrequired
Minimum 3- 5 years of experience as a Certified Medical Assistant (remote CMA experience preferred)
from the posting - High school diploma or equivalentrequired
High school diploma or equivalent (higher education is a plus)
from the posting - High call volume handlingrequired
Experience handling high call volumes in a fast-paced environment
from the posting - EHR systemsrequired
Familiarity with EHR systems for documentation. AthenaOne experience preferred
from the posting - Technology adaptationrequired
Tech-savvy with the ability to quickly adapt to new platforms, including Slack and Google Suite
from the posting - Slackrequired
Tech-savvy with the ability to quickly adapt to new platforms, including Slack and Google Suite
from the posting - Google Suiterequired
Tech-savvy with the ability to quickly adapt to new platforms, including Slack and Google Suite
from the posting - Oral communicationrequired
Strong oral, written, and interpersonal communication skills
from the posting - Patient care with diverse populationsrequired
Proven ability to work successfully with diverse patient populations
from the posting - Independent work and task prioritizationrequired
Ability to work independently and effectively prioritize tasks
from the posting - AthenaOnepreferred
AthenaOne experience preferred
from the posting - Telehealth or phone-based patient carepreferred
2- 4 years of telehealth or phone-based patient care experience
from the posting - Salesforcepreferred
Experience working with AthenaOne EHR, Salesforce and Slack (or similar platforms)
from the posting - Spanish languagepreferred
Being bilingual in Spanish is a plus
from the posting
Read the full posting as the employer wrote it
What You’ll Do:
- Assist patients with connecting to telehealth video visits and troubleshooting technical issues.
- Guide patients through the virtual intake process, ensuring a seamless experience.
- Collect and document vital signs, medical history, and medication reconciliation.
- Administer and complete screening questionnaires as part of patient intake.
- Handle inbound calls, assess patient needs, and provide appropriate guidance.
- Offer live phone support to answer questions and address concerns before appointments.
- Proactively manage patient care workflows from initial outreach to case resolution.
- Escalate abnormal or elevated vital signs, medical history concerns, or other clinical concerns to RNs.
- Accurately document all patient interactions using electronic health records (EHR) including but not limited to AthenaOne and Healthie; document all calls through platforms including Salesforce; utilize phone call scripts and EHR macros.
- Index patient cases based on screening results and vital signs for follow-up and prioritization.
Required Qualification:
- Minimum 3- 5 years of experience as a Certified Medical Assistant (remote CMA experience preferred).
- Medical Assistant Certification through AAMA, AMT, NHA, or NCCT.
- High school diploma or equivalent (higher education is a plus).
- Experience handling high call volumes in a fast-paced environment.
- Familiarity with EHR systems for documentation. AthenaOne experience preferred.
- Tech-savvy with the ability to quickly adapt to new platforms, including Slack and Google Suite
- Strong oral, written, and interpersonal communication skills.
- Proven ability to work successfully with diverse patient populations.
- Ability to work independently and effectively prioritize tasks.
Preferred Qualifications:
- Experience working with AthenaOne EHR, Salesforce and Slack (or similar platforms).
- 2- 4 years of telehealth or phone-based patient care experience.
- Being bilingual in Spanish is a plus.
Why Join Us?
- By joining our team, you’ll play a vital role in expanding access to virtual healthcare, ensuring that patients receive comprehensive, high-quality care from the moment they begin their telehealth visit.
- If you’re passionate about patient care and thrive in a remote, tech-driven environment, we’d love to hear from you!
The posting text is reproduced as the employer wrote it; the index adds nothing to it.