Contract Load Representative
Oscar Health · Location not mentioned
What the posting says
Each fact was read from this posting and checked:Statedin the posting, quotedConflictsposted two ways, both shownNot mentionedwe looked; it is not there
- Employment typeStated
- Full time
- Work arrangementStated
- Remote OK
- ExperienceStated
- 0-2 years
- EducationStated
- ['high school']
Not mentioned in this posting
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- PayNot mentioned
- The posting does not say
- ShiftNot mentioned
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- Visa sponsorshipNot mentioned
- The posting does not say
Requirements, each with its sentence from the posting
These are the employer’s words. The index does not judge whether you meet them.
- High school diploma or GEDrequired
High school diploma or GED
from the posting - Healthcare environment experiencerequired
1+ years of experience in a fast-paced healthcare environment
from the posting - Google Suite or Microsoft Officerequired
Advanced Google Suite or Microsoft Office capabilities
from the posting - Data entry and manipulationrequired
Experience manipulating and entering accurate data in a production driven environment
from the posting - Provider contract knowledgepreferred
In-depth knowledge of provider contracts
from the posting - Provider contract configurationpreferred
Experience configuring provider contracts
from the posting - Verbal and written communicationpreferred
Strong verbal and written communication skills
from the posting - Analytical skillspreferred
Strong quantitative or analytical skills focused on proactively identifying or solving problems
from the posting
Read the full posting as the employer wrote it
Hi, we're Oscar. We're hiring a Contract Load Representative to join our Contract Loading Team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
The Contract Load Representative is responsible for validating, configuring, and maintaining executed provider contracts and amendments. This role owns end-to-end contract configuration in internal systems, resolves complex provider and member issues, and collaborates with cross-functional teams to ensure data accuracy and operational efficiency.
You will report into the Associate Manager, Provider Data Operations.
Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency: The base pay for this role is: $19.00 per hour. You are also eligible for employee benefits, monthly vacation accrual at a rate of 15 days per year.
Responsibilities:
- Review and configure executed provider contracts, amendments, W-9s, rosters, and supporting documentation for completeness, accuracy, and readiness for configuration.
- Coordinate with Network Contracting, Credentialing, Roster Operations, Rate Configuration, and leadership to resolve missing information, clarify contract intent, and manage downstream dependencies.
- Escalate incomplete documentation, contract discrepancies, duplicate records, complex interpretation questions, and system issues.
- Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
- Interact daily with Internal departments through multiple channels according to assignment needs
- Manage an assigned caseload while maintaining service delivery, productivity, and quality expectations
- Form working relationships with internal stakeholders.
- Support the leadership team by identifying issues through established escalation pathways
- Be accountable for monitoring and tracking the health of all assigned work-in-progress issues.
- Escalate and resolve issues to ensure appropriate turnaround times
- Be an active participant in process improvement initiatives
- Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- High school diploma or GED
- 1+ years of experience in a fast-paced healthcare environment
- Advanced Google Suite or Microsoft Office capabilities
- Experience manipulating and entering accurate data in a production driven environment
Bonus points:
- In-depth knowledge of provider contracts
- Experience configuring provider contracts
- Strong verbal and written communication skills
- Strong quantitative or analytical skills focused on proactively identifying or solving problems
This is an authentic Oscar Health job opportunity.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
The posting text is reproduced as the employer wrote it; the index adds nothing to it.