Find your calling at Mercy!

The Surgical Services Manager (SSM) assures the delivery of safe, high-quality and cost-effective care provided by competent co-workers within the unit. They ensure the efficient utilization of available resources to meet productivity and financial goals. The SSM works collaboratively and effectively with other administrative personnel, physicians and co-workers throughout the Ministry to enhance communication, share pertinent data and improve processes across the continuum. The SSM is proactively involved in patient flow and bed management issues in collaboration with the Staffing Office. They are leaders who inspire a shared vision, demonstrating the value of change and presenting it to co-workers with enthusiasm. The SSM models the way by setting professional standards, having a positive attitude, and engaging co-workers to become leaders of change. They challenge the current process and enable others to promote change by providing support, mentorship, and guidance to those who provide direct patient care. The SSM encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those that they serve. The SSM holds direct and indirect care providers accountable for their professional responsibilities and adherence to regulatory guidelines. The SSM performs duties and responsibilities in a manner consistent with the Mission, Values and Mercy Service Standards.

Position Details:

Located at Mercy Montclair Medical Office Building

SPRINGFIELD, MISSOURI

FULL TIME

Lead and support a collaborative nursing team focused on providing exceptional patient care! This role combines clinical expertise with leadership, mentoring, staffing, scheduling, quality improvement, and day-to-day department operations. You’ll work closely with nursing leadership and the multidisciplinary team to support co-worker development, patient outcomes, engagement, and a positive work environment.

MINIMUM QUALIFICATIONS:

Education: BSN or actively pursuing RN-MSN with completion within 3 years of being in the role.

Licensure: Current RN license with the State Board of Nursing.

Experience: 3 or more years of Nursing with at least a year in perioperative nursing experience.

Certifications: Must have Healthcare Provider card or complete a course within probation period. Perioperative certification (i.e., CNOR, CAPA) preferred.

Other:

- Demonstrates skills in human relations and communication; written, verbal, and electronic.

- Demonstrates clinical competence in patient care delivery.

- Possesses the ability to assess data and assist personnel in providing appropriate level of care.

- Performs responsibilities in the spirit of the Mercy Mission and Charism.

- Makes decisions and determines actions using the Mercy Values as a guide.

- May be required to work differing schedules, shifts, days of the week, or work frequency according to patient care needs.

- Interacting with other Departments in a positive customer service manner, assuring that the Perioperative customer's experience will be one of courtesy, compassion, clinical excellence and outstanding service in a safe and efficient manner.

PREFERRED QUALIFICATIONS:

Preferred Education: Master's degree in Nursing, Health Administration or related field.

Preferred Experience: 3 years in perioperative services and previous management experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.